Operations Manager
2 weken geleden
We're seeking an Operations Manager to optimize all aspects of shippers & carriers' day-to-day operations. As a key member of our Amsterdam office team, you'll drive high operational quality, generate customer satisfaction, and steer accounts' profitability.
Key responsibilities include:
- Managing and optimizing daily operations from A to Z, including registering, scheduling, executing shipments, and managing order settlement processes.
- Being accountable for successfully covering shipper's orders not covered through dedication or marketplace, and finding backup solutions in case of coverage failure or last-minute shipments.
- Being the primary point of contact for operational inquiries, ensuring high customer availability and satisfaction, and handling all load-related communication with shippers and carriers.
- Tracking and managing transportation costs, accessorials, claims, and other surcharges, and ensuring compliance with transportation regulations and company policies.
As an Operations Manager at sennder, you'll have the opportunity to work with a growing team, learn from experienced professionals, and contribute to the company's mission to digitize and automate road logistics processes.
We're looking for a strong do-er with a proactive approach, excellent problem-solving and decision-making abilities, and in-depth knowledge of transportation regulations and industry best practices. If you're passionate about logistics and supply chain management, and have a keen appetite for digitalization and new technologies, we'd love to hear from you
At sennder, we value humility, commitment, team spirit, and respect, and offer a collaborative, dynamic, and international work environment. We're excited to meet you and explore how you can contribute to our mission to revolutionize the logistics industry in Europe.
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