In Room Dining Service Associate
2 weken geleden
We are seeking a highly skilled and enthusiastic In Room Dining Attendant to join our team at W Amsterdam. As a key member of our B&F team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is nothing short of unforgettable.
Key Responsibilities- Provide exceptional service to guests, taking orders over the phone and delivering orders to guest rooms in a timely and efficient manner.
- Ensure that all Mix Bars are filled with the correct items, providing our guests with a luxurious experience.
- Collect In Room Dining trolleys in a timely manner, maintaining a high level of organization and attention to detail.
- Work collaboratively with the B&F team to ensure seamless service delivery, exceeding guest expectations at every turn.
- Stay up-to-date on menu offerings, hotel facilities, and services, providing expert recommendations to guests and amplifying their stay.
- Deliver personalized service, connecting with guests to create memorable experiences and exceeding their expectations.
- Maintain a clean and organized environment, adhering to high standards of cleanliness and presentation.
- Work rotating shifts, including weekends and evenings, to meet the demands of our busy hotel.
- Prepare for each shift, ensuring that all necessary equipment and supplies are in place, and that you are well-prepared to deliver exceptional service.
- Collaborate with other departments to ensure seamless service delivery, working together to create an unforgettable experience for our guests.
- Minimum of one year of experience in a similar role, with a proven track record of delivering exceptional service.
- Fluency in English, with Dutch and other languages an asset.
- Experience in the luxury segment, with a deep understanding of high-end service standards.
- Valid work permit for the Netherlands.
W Amsterdam is a vibrant and dynamic hotel, located in the heart of the city. We offer a unique blend of heritage and contemporary style, with a focus on delivering exceptional service and creating unforgettable experiences for our guests.
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