Security Operations Manager
4 weken geleden
Job Summary:
As a Security Manager at Park Plaza Victoria Amsterdam, you will be responsible for ensuring the safety and security of our guests, employees, and visitors. This role requires a strong leader who can effectively manage and develop their team, while also ensuring compliance with national laws and regulations, management decisions, and PPHE Hotel Group operating policies, processes, and procedures.
Key Responsibilities:
Effectively manage and develop your team to ensure all activities are in compliance with national laws and regulations, management decisions, and PPHE Hotel Group operating policies, processes, and procedures.
Achieve financial and responsible business goals by promoting security, preventing fraud, and managing costs.
Complete tasks relevant to guests', employees', and visitors' safety and security within the hotel, including surveillance duties, public area vigilance for external areas of the hotel.
Handle security and safety breaches, conducting investigations, ensuring an enjoyable guest experience, and liaising with relevant teams to ensure guest satisfaction.
Communicate effectively with both internal and external guests (including hotel colleagues) via written correspondence, phone, and face-to-face.
Demonstrate flexibility and adaptability when personalizing external and internal guests' needs and the changing demand and priorities of the business.
Share best practice with regards to efficiency and profitability.
Work in shifts, including weekends, and be present at key busy times.
Support projects within the Netherlands properties.
Requirements:
Proficient in the Dutch language.
Previous experience working in hotels.
At least 2 years as an assistant or similar role.
Beveiliger 2 diploma.
BHV / EHBO diploma.
Must have VOG (proof of good behavior).
Benefits:
As a Security Manager at Park Plaza Victoria Amsterdam, you will enjoy a range of benefits, including a competitive salary, tasty meal during shift, industry pension plan, 25 days holiday, 1 extra day off for your wellbeing, exciting opportunities within PPHE Hotel Group across Europe, discounted hotel rates, 50% F&B discount at our restaurants and bars, travel compensation, recommend a friend scheme, 8% holiday allowance, flexible working policy, annual company parties and outings, exclusive discounts in the employee benefit store, discount on the collective health insurance from VGZ, departmental incentive schemes, and great learning and development opportunities.
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