Customer Service Assistant
2 maanden geleden
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Host Internship Opportunity. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience at our hotel.
Key Responsibilities
- Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a professional and courteous manner.
- Assist with the check-in and check-out process, ensuring that all necessary documentation is completed accurately and efficiently.
- Offer recommendations and information to guests on local attractions, restaurants, and other points of interest.
- Work collaboratively with the hotel team to maintain a high level of service quality and ensure that all guests receive a warm and personalized welcome.
- Participate in ongoing training and development programs to enhance your skills and knowledge in customer service and hospitality.
About Us
Eden Hotels is a leading hospitality company with a portfolio of hotels across the Netherlands. We are committed to providing exceptional service and creating memorable experiences for our guests. Our team is passionate about delivering outstanding customer service and ensuring that every guest feels welcome and valued.
What We Offer
- A comprehensive internship program that provides valuable work experience and skills development.
- A competitive internship remuneration package.
- The opportunity to work with a dynamic and supportive team.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A fun and inclusive work environment that promotes teamwork and collaboration.
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