Sales and Marketing Coordinator

1 maand geleden

Drachten, Friesland, Nederland Ammeraal Beltech Voltijd
Job Title: Inside Sales Employee

About the Role:

Ammeraal Beltech, a leading player in the development, production, sale, and service of process and transport belts, is seeking a Commercial Administrative Support Specialist to support our sales team. In this diverse role, you will combine administrative tasks with commercial responsibilities.

Key Responsibilities:

  • Order Management: Manage incoming orders, ensure timely and accurate processing in our automated system, and ensure correct delivery to our customers.
  • Quote Management: Prepare, check, and follow up on quotes in collaboration with the sales team. You will work closely with account managers to provide accurate and timely quotes.
  • Customer Complaint Handling: Handle customer complaints about applications, quality, price, and delivery time. You will ensure correct handling to guarantee customer satisfaction.
  • Commercial Support: Support the sales team by providing customers with suitable advice based on their specific needs. This includes communication in English, both verbally and in writing.
  • Document Management: Process daily correspondence, archive documents, and ensure accurate registration of customer data and orders.
  • Sales Promotion: Sell and promote process and transport belts to OEM customers, ensuring that orders meet customer requirements as much as possible.
  • Technical Advice: Advise on application technology, product application, quality, and service.

Requirements:

  • MBO+ education, preferably in an administrative and/or commercial direction.
  • Fluent in Dutch and English, both verbally and in writing.
  • Experience with automated data processing.
  • Excellent communication skills and a customer-focused approach.
  • Numerate and detail-oriented in administrative processes.
  • Technical affinity and willingness to learn and grow in the commercial aspects of the role.

Competencies:

  • Accuracy: Careful and precise work to minimize errors and maintain a well-organized administration.
  • Commercial Insight: Ability to recognize customer needs and respond accordingly, in collaboration with the sales team.
  • Teamwork: Willingness to work effectively with colleagues within the sales team.
  • Problem-Solving Ability: Ability to quickly respond to problems and provide solutions.
  • Independent, proactive, practical, flexible, and result-oriented.

What We Offer:

  • A dynamic and supportive work environment in a leading company.
  • A hybrid role that allows you to grow both administratively and commercially.
  • Opportunities for professional growth and development, including extensive product and sales training.
  • A market-conform salary and good secondary working conditions.

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