Senior Account Manager
2 maanden geleden
We are seeking an experienced Senior Account Manager to join our team at SMART Photonics. As a key member of our commercial team, you will be responsible for fostering strategic relationships with our customers and driving business growth.
Key Responsibilities- Foster Strategic Relationships: Develop and maintain strong relationships with our customers to achieve long-term business growth.
- Customer Advocacy: Act as the voice of the customer within our organization, challenging internal stakeholders and driving continuous improvement.
- Key Account Management: Implement and improve a structured Key Account Management approach aligned with our mission to become a trusted Tier 1 foundry in InP.
- Team Leadership: Guide team members in their growth and development, setting an example for excellence.
- Product Development: Collaborate with our Product Management team to provide customer insights and inform our Technology Roadmap.
- Customer Representation: Represent SMART Photonics at customer visits, events, and exhibitions, showcasing our expertise and building trust.
- Product Launch: Lead the successful launch of new products, working closely with other departments to create a solid go-to-market strategy.
- Business Analysis: Conduct solid administration, data collection, and analysis to secure measurable and factual statistics and KPIs.
- Education: Master's degree, preferably in a technical field.
- Experience: Proven track record in account management, with experience managing photonics or complex semiconductor device customers.
- Skills: Strong analytical and problem-solving skills, with the ability to manage unforeseen situations. Resilience and understanding of the challenges of a scale-up in a new technology.
- Travel: Open to travel up to 25% of the time, on a global scale.
- Communication: Flawless verbal and non-verbal communication and presentation skills, with the ability to communicate with all levels and functions within the customer organization.
- Language: Outstanding knowledge of the English language.
We are a leading provider of InP foundry services, specializing in the fabrication of next-generation photonic chips (PICs). Our company values include customer obsession, bias for action, teamwork spirit, passion to innovate, trust in each other, work SMART, eye for quality, ownership, and continuous improvement.
We offer a dynamic and supportive work environment, with opportunities for personal growth, career development, and work-life balance. If you are a seasoned account manager looking for a new challenge, we encourage you to apply for this exciting opportunity.
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