Service Delivery Manager

2 weken geleden


Amstelveen, Nederland KPMG Voltijd
About KPMG

KPMG is a global network of professional services firms that provides audit, tax, and advisory services to clients across various industries.

Role Overview

As a Service Delivery Manager at KPMG, you will play a critical role in ensuring the successful delivery of services to our clients. This will involve working closely with cross-functional teams to identify and mitigate risks, develop and implement service delivery strategies, and drive business growth.

Key Responsibilities
  • Develop and implement service delivery strategies to meet client needs and drive business growth
  • Collaborate with cross-functional teams to identify and mitigate risks, and develop solutions to improve service delivery
  • Provide leadership and guidance to service delivery teams to ensure successful project execution
  • Monitor and report on service delivery performance, identifying areas for improvement and implementing changes as needed
Requirements
  • Proven experience in service delivery management, preferably in a professional services firm
  • Strong leadership and communication skills, with the ability to work effectively with cross-functional teams
  • Ability to analyze complex data and develop strategic solutions
  • Strong business acumen, with a deep understanding of the professional services industry

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