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Customer Service Representative Spanish/English
2 maanden geleden
Unlock Your Potential in a Dynamic Environment
We are seeking a highly skilled and customer-focused Customer Service Representative to join our Specialized Services Customer Care team. As a key member of our team, you will play a critical role in supporting our Order-To-Cash processes, ensuring seamless customer interactions, and driving business growth.
About the Role
As a Customer Service Representative, you will be responsible for:
- Processing, monitoring, and following up on orders to ensure timely delivery and resolution of any issues
- Providing exceptional customer service, responding to customer inquiries, and resolving disputes in a professional and courteous manner
- Collaborating with internal stakeholders to ensure accurate and efficient order management
- Developing and maintaining strong relationships with customers, colleagues, and other departments to drive business success
Requirements
To be successful in this role, you will need:
- A Bachelor's degree (or equivalent) and 2+ years of experience in customer service and order management
- Excellent verbal and written communication skills in English and Spanish
- Strong computer literacy, including MS Office and CRM systems
- A customer-focused mindset, with a strong sense of responsibility and flexibility to adapt to changing priorities
What We Offer
We offer a competitive salary and benefits package, including:
- A flexible working environment with opportunities for growth and development
- An annual incentive plan and pension scheme
- Training and development opportunities to enhance your skills and knowledge
- A collaborative and dynamic work environment with a diverse team of professionals
Join Our Team
At Medtronic, we are committed to creating a workplace that is inclusive, diverse, and equitable. We believe that our employees are our greatest asset, and we strive to provide a work environment that is supportive, challenging, and rewarding.
