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Implementation Specialist
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About the Role:
We are seeking an experienced Implementation Specialist to join our team at Helin. As an Implementation Specialist, you will play a crucial role in ensuring the successful implementation of our hardware solutions with clients' sites and tying them to our online platform.
Key Responsibilities:
- Prepare and configure systems tailored to each client's needs, ensuring they are ready for deployment.
- Install and commission systems and projects, both onsite and remotely.
- Perform site visits to assess project feasibility, providing critical insights that shape the project's success.
- Build and maintain internal testing facilities, setting up and executing testing procedures to ensure our solutions meet the highest standards.
- Provide professional (remote) support to clients and end-users, solving problems and ensuring smooth operation of our systems.
- Critically check technical drawings and documents to ensure accuracy and feasibility, supporting seamless implementation.
- Support colleagues in sales, engineering, and project management, helping to develop and deliver the best possible solutions for our customers.
Requirements:
- Resident of The Netherlands with a permanent work permit.
- Bachelor or Master's degree in Mechanical Engineering, Electrical Engineering, or equivalent.
- At least 3 years of hands-on experience with hardware installation, configuration, and troubleshooting.
- Proven experience in working with networking (IP, switches), Linux (command line proficiency), and familiarity with Docker, Azure, or other IoT platforms.
- Ability to read and understand technical drawings and wiring diagrams, particularly related to e-cabinets.
- Proficient in using Excel and other relevant software tools for system configuration and data management.
What We Offer:
- A chance to be part of an amazing international and fast-growing team.
- A flexible work environment; at our growing office in Rijswijk or from home.
- The chance to learn, excel in your craft, and grow. We will support your education and development with a yearly budget, and you'll have plenty of freedom for your own ideas and initiative.
- Lunch is on us and on Fridays, we get food from one of our favorite local eateries delivered to the office.
- We've got your commuting expenses covered: if you walk, bike, drive, or use public transport with an NS business card.
- After putting in all effort, we want to make sure you can unwind too. If you work a 40-hour week, you'll have 24 vacation days, and we will offer you the possibility to work remotely for 2 weeks per year.
- We've got your retirement savings sorted too, and Helin covers half of the contribution.
How to Apply:
If you're interested in this opportunity, please send us your CV in English and a brief motivation letter clarifying how you meet our requirements. Only candidates living in the Netherlands with EU citizenship or equivalent will be considered as viable candidates.