Sales Support

5 dagen geleden

Lelystad, Flevoland, Nederland Airgas Voltijd

Hoe zal je bijdragen en groeien in deze functie?

The Sales Support and Customer Experience Coordinator typically plays a dual role, combining sales support activities and project management responsibilities to ensure a good customer experience. He/she is responsible for providing comprehensive support to the OSA & Diagnostics sales team, ensuring a seamless and positive customer experience and managing customers requests and projects.
This role involves overseeing requests, timelines, coordinating internal teams to enhance customer satisfaction and loyalty.

Key Responsibilities:

1. Sales Support 

Administrative Support: Handle administrative tasks such as email, orders and invoices management and scheduling coordination in alignment with account managers. 

Customer Relations: Help manage customers and respond to customer inquiries on behalf of the account managers, in alignment with organization and suppliers. 

Sales Offers and Contract management: support account managers to prepare offers for potential new customers / sales with the right content and prices. Keep strong overview on current contracts and support in the preparation of new (current and new customers)

Offers and products Prices: ensure the price lists are always up to date, in line in the system, communicated to customers and formalized in contracts.

Communication: Draft presentations and reports for account managers for meetings with customers. 
 

2. Project Management for customer experience

Customers request tracking: monitor the progress of each customer request in a structured way using reports/data. Have a clear overview of the current status of each customer and proactively start actions/projects within the organization to ensure to deliver customers requests and expectations. 

Sales Planning: Develop and manage timelines / deadlines for customer requests and sales-related projects.

Coordination & Cross-Departmental Liaison:

Work across teams (account managers, customer service, nurses, purchase, logistics etc) to ensure that customers requests and sales-related projects stay on track, resolving bottlenecks and ensuring timely delivery. 

Act as a bridge between different departments (e.g., operations, marketing) to ensure alignment to deliver customer expectations and requests.

Sales Process Optimization: Identify areas for improvement in sales processes and workflows, potentially working with IT/ data analysts to implement efficient sales tools.

Qualifications:

Experience: Minimum of 3-5 years in sales support, customer service, or project management roles.

Skills: strong organizational abilities, problem-solving skills, excellent communication and interpersonal skills, experienced in CRM software, project management tools, power points.

#LI-ED1

Ben jij de juiste persoon voor deze functie?

Languages: Dutch mother tongue and fully fluent in English.  Behaviors: proactive, customer oriented, friendly and reliable

Bij Air Liquide zetten we ons in om een diverse en inclusieve werkplek op te bouwen die de diversiteit van onze werknemers, onze klanten, patiënten, belanghebbenden in de gemeenschap en culturen over de hele wereld omarmt.

Wij verwelkomen en overwegen sollicitaties van alle gekwalificeerde kandidaten, ongeacht hun achtergrond. We zijn ervan overtuigd dat een diverse organisatie mensen de kans biedt om hun talent te uiten, zowel individueel als collectief, en dat het ons vermogen om te innoveren bevordert door onze grondbeginselen na te leven, te handelen voor ons succes en een boeiende omgeving te creëren in een veranderende wereld.

  • Sales Support Medewerker

    3 dagen geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    Doel van de functie Sales Support Medewerker Als Sales Support Medewerker ben je verantwoordelijk voor de verkoopondersteuning van Europese geneesmiddelen en medische hulpmiddelen. Je ondersteunt de afdelingen die zich bezighouden met export, Clinical Trials en de verkoop op de binnenlandse markt, zoals groothandels, ziekenhuizen en apotheken. ...

  • Sales Support Medewerker

    2 dagen geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    Doel van de functie Sales Support MedewerkerAls Sales Support Medewerker ben je verantwoordelijk voor de verkoopondersteuning van Europese geneesmiddelen en medische hulpmiddelen. Je ondersteunt de afdelingen die zich bezighouden met export, Clinical Trials en de verkoop op de binnenlandse markt, zoals groothandels, ziekenhuizen en apotheken....

  • Sales Officer

    3 dagen geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    Doel van de functie Sales Support Medewerker Als Sales Support Medewerker ben je verantwoordelijk voor de verkoopondersteuning van Europese geneesmiddelen en medische hulpmiddelen. Je ondersteunt de afdelingen die zich bezighouden met export, Clinical Trials en de verkoop op de binnenlandse markt, zoals groothandels, ziekenhuizen en apotheken. ...

  • Sales Support Associate

    5 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Job Description:Sales Support As a Sales Support, you play a critical role in a successful customer journey.You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality.Your Key Responsibilities Include:Facing customers with enthusiasm and providing them with...

  • Sales Support medewerker

    5 dagen geleden

    Lelystad, Flevoland, Nederland FlevoDirect Uitzendbureau Voltijd

    Functieomschrijving Als Sales Support medewerker ben jij de schakel tussen de administratie en de sales. Jij gaat je bezig houden met Internationaal contact met verschillende klanten. Zo ben jij dus dagelijks meerdere afdelingen aan het ondersteunen.  Een kleine greep van hoe jouw takenpakket eruit ziet: Jij houdt je bezig met de voorraad binnen in...

  • Inventory Coordinator

    2 weken geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Join Our TeamBatavia Stad Fashion Outlet is seeking a highly skilled and motivated Stockroom Assistant to join our sales team. As a Stockroom Employee, you will play a critical role in maintaining the store's inventory levels, ensuring that products are easily accessible, visually appealing, and properly stored.The ideal candidate will have 0-1 years of...

  • Sales Support Medewerker

    5 dagen geleden

    Lelystad, Flevoland, Nederland daklapack europe Voltijd

    DaklaPack Europe, met het hoofkantoor in Lelystad, is een internationaal opererend bedrijf en gespecialiseerd in verpakkingsoplossingen. Naast de verkoop van ons uitgebreide assortiment verpakkingen via de webshop, leveren wij ook verpakkingen op maat. Onze klanten en hun producten zijn zeer divers. Zo leveren wij verpakkingen voor onder andere koffiebonen,...

  • Fashion Sales Ambassador

    2 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Company OverviewIn the heart of Batavia Stad Fashion Outlet, we're on a mission to deliver exceptional customer experiences. Our Sales Support team is crucial in making this happen.Salary and BenefitsWe offer a competitive salary, as well as a clothing allowance for each new season and generous employee discount.Job DescriptionAs a Sales Support, you'll play...

  • Sales Team Lead

    16 uur geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    As a Sales Team Lead at Batavia Stad Fashion Outlet, you will play a key role in driving sales growth and improving customer satisfaction. You will be responsible for supporting the Store Manager in achieving sales and service targets, maintaining a high level of store appearance, and managing and developing a team of retail staff.About the JobKey...

  • Sales Specialist

    2 dagen geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    OverzichtBurger Support BV is een toonaangevende groothandel in parallel geïmporteerde merkgeneesmiddelen en medische hulpmiddelen. Onze opdrachtgever staat bekend om zijn expertise en samenwerking bij het leveren van preventieve, veilige en farmaceutische zorg.

  • Sales and Service Professional

    4 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    At Batavia Stad Fashion Outlet, we're looking for a Sales and Service Professional to join our team. As a key member of our sales support team, you'll play a critical role in delivering exceptional customer experiences.Key Responsibilities:Support store sales through accurate and efficient execution of all stock, visual, and point of sales activities.Provide...

  • Commercieel Specialist Techniek

    7 dagen geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    Company OverzichtBurger Support BV is een wereldwijde leider in productgroepen. Wij zijn gericht op het verstrekken van technische oplossingen die helpen om de vraagstukken van onze klanten op te lossen.FunctieomschrijvingAls Techincial Sales Specialist, word je verantwoordelijk voor de binnendienst verkoopactiviteiten van jouw productgroep. Je moet de...

  • Sales Associate-Outlet

    5 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Sales Associate (12 hours) Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering and elevated Customer Experience. As team players are collaborative being always positive in our daily challenges with Speed, Energy and Optimism. ...

  • Senior Sales Representative Opportunity

    2 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Job DescriptionThe ideal candidate will have a proven track record of success in sales, with a strong ability to inspire and motivate others. They will be able to work effectively in a fast-paced environment and maintain a high level of professionalism at all times.Key ResponsibilitiesDeliver exceptional customer service and sales resultsMotivate and support...

  • Verkoopmedewerker

    5 uur geleden

    Lelystad, Flevoland, Nederland Burger Support BV Voltijd

    Burger Support BV Wij zijn een groothandel in parallel geïmporteerde merkgeneesmiddelen en medische hulpmiddelen. Onze opdrachtgever is een bedrijf dat kennis, ervaring en samenwerking combineert om preventieve, veilige en farmaceutische zorg te leveren. Schets van de functie Als ondersteuningsspecialist bij Burger Support BV ben je verantwoordelijk voor de...

  • Senior Retail Sales Professional

    5 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    About UsBatavia Stad Fashion Outlet is a premier shopping destination that offers an unparalleled shopping experience. As a Senior Sales/Verkoopmedewerker, you will have the opportunity to work with a diverse range of customers, identify their needs, and match them with the perfect products.Key ResponsibilitiesProvide exceptional customer service and...

  • Nike Sales Representative

    2 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    At Batavia Stad Fashion Outlet, we're on the lookout for a Sales Associate who can deliver exceptional customer experiences and drive sales growth. As a Sales Associate, you'll be part of a dynamic team that's passionate about delivering outstanding service and results.What We Offer:A competitive salary and benefits package, designed to support your...

  • Luxury Sales Team Leader

    7 dagen geleden

    Lelystad, Flevoland, Nederland Zadig&Voltaire Voltijd

    About UsZadig&Voltaire is a leading luxury fashion brand that values creativity, innovation, and exceptional customer service. As an Assistant Store Manager, you will play a key role in delivering our brand promise and exceeding customer expectations.As a member of our team, you will have the opportunity to work with a talented group of individuals who are...

  • Sales Floor Support Team Member

    4 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our stockroom team. In this role, you will play a critical part in ensuring that our sales floor is always stocked with the latest merchandise. Your excellent communication skills and ability to work well under pressure will make you a valuable asset to our team.

  • Verkoopmedewerker bij suitsupply

    3 dagen geleden

    Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd

    Sales Support As a Sales Support, you play a critical role in a successful customer journey. You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality. You will be responsible for facilitating strong customer relationships and have a personal approach to...