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Service Network Specialist
2 weken geleden
We are Zeekr, the global premium electric mobility technology brand from Geely Holding Group. Zeekr aims to create a fully integrated user ecosystem with innovation as a standard. The brand utilizes Sustainable Experience Architecture (SEA) and develops its own battery technologies, battery management systems, electric motor technologies, and electric vehicle supply chain.
The Company
We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world's largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.
The role
- As a dedicated point of contact, you support our national sales companies (NSCs) as a fully fledged business partner.
- You provide added value in After Sales (process) improvement, quality, increased returns, customer satisfaction and business operations.
- You provide support on port for checks on cars and follow up.
- Create and follow up packages pricing for Service.
- Be the dedicated point of contact on compliance items.
- You provide added value in dealer standards for Service and Body & Repair workshops.
- Put in place performance action plans when the performance don't reach the targets.
- Service business opportunity in different geographical areas.
- Annual check on standards across the national sales companies.
- New market analytics like locations, Mobile service needs, Service and Body & Repair network, labor rates.
To be successful in the role you will demonstrate:
- Knowledge and experience from an automotive OEM / NCS or dealer holding with skills in aftersales / customer service obtained across the automotive industry
• Able to set up an international competition with the aim of increasing knowledge of Zeekr products within service.
• Able to develop, implement and follow up a successful plan with various target groups.
• A dynamic, flexible personality who is willing to propagate the ZEEKR brand and the
associated Service idea widely.
• A willingness to travel through Europe.
To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don't mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it's important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.
Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.
Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.
