Senior IT Asset Administrator Imac Support

7 dagen geleden

Amersfoort, Utrecht, Nederland Applied Medical Voltijd

The Senior IT Asset Administrator / IMAC Support is responsible for the IT Configuration Management database (CMDB) content and supports in other IT related administrative processes. The Senior IT Asset Administrator / IMAC Support is responsible for the IT storage inventory, reports, and documentation. The Senior IT Asset Administrator / IMAC Support is responsible for the onboarding, offboarding and move process of (new) team members, in relation to the needed hardware and (on-site) technical support.

Within Applied Medical the job has the title of Lead IT Asset Administrator / IMAC Support

Key responsibilities

Responsible for the administration of the IT Configuration Management Database (CMDB) and ensure its accuracy Responsible for the administration of incoming and outgoing shipments to and from external vendors and internal customers Maintain equipment, device, asset, and license administration Conduct periodic reviews of the asset database and correct administration in IT support and service management systems Responsible for the administration the deprecated asset workstream and update inactive assets and accounts Responsible for the administration of database records of IT-related vendor portals, such as telecom vendors Storage room custodian, responsible for the correct storage and organization of IT inventory Provide hands-on assistance and guidance to end-users, effectively assisting in resolving their hardware related issues. Provision and maintain end-user assets and devices. Responsible to provide proactive end-user IT training (when needed) and supply training documentation. Support the facility team with IT moves, ensuring seamless technology transition during office relocations. Assist in mentoring and coaching members of the team Assign tasks and schedule (daily) workload Act as a reference point for questions and advice Identify and implement opportunities for improvement in processes, procedures and/or systems within department. Lead implementation of improvement in processes, procedures and/or systems. Suggest improvements in the efficiency and effectiveness of the department. What you bring

MBO level diploma required Relevant IT technical training or certifications (ITIL preferred) A minimum of 1-year prior experience in a similar position Proven knowledge of maintaining an CMDB Work experience in an international environment Experience with IT service management tools (ServiceNow preferred) Knowledge of Excel pivot tables, filters and can work with CSV files What we offer

An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member's needs 27 paid vacation days (based on fulltime contract) with option to purchase five additional days Optional hybrid model, including home office equipment and a working from home allowance Commuting allowance of €0,23/km or an NS Business card subscription A wide variety of internal trainings and development possibilities and a tuition program for external trainings The opportunity to pro-actively work on your vitality and fitness State-of-the-art facilities, including green areas, in-house restaurant and gym Additional benefits, such as:Attractive pension scheme (your contribution at 4%, ours at 12%)€50 net monthly health insurance contributionTwo (paid) days per year dedicated to volunteering activitiesSeveral fun company events and meaningful initiatives organized throughout the year

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