Improvement Program Manager

Location: Hengelo, Netherlands

**About the Improvement team**

The Improvement team is part of the Quality, Customer Satisfaction and Improvement organization within Thales Netherland. The focus of the Improvement team is on structurally solving complex end-to-end issues across organizational functions and disciplines by deploying best practices and fixing the basics. The ambition is to fix root causes instead of fighting the symptoms of sub-optimal performance. In addition, we focus on behavioral change and leadership to ensure sustainable change. We use an outside-in approach by bringing customer focus and embracing industry best practices/standards.

The improvement team has several fields of expertise, such as program/project management for large Improvement Initiatives, change management, Lean and Business Process Management (PLM & ERP).

**About your future job**
Are you an experienced Project Manager with a talent for leading complex transformation initiatives in a high-tech environment? Do you have a proven ability to drive organizational change, streamline processes, and inspire teams to achieve their best? Do you easily connect and empathize with people? Are you able to adjust strategies and approaches as new information and challenges arise? Are you a strong leader who motivates and guides others through change? Do you see the big picture of improvements and are you able to maintain focus? Are you an energetic and engaging team player? If so, we love to get in touch with you

As Improvement Program manager you will take ownership of end-to-end improvement projects, working closely with cross-functional teams to identify opportunities, implement solutions, and deliver measurable results that align with our organizational goals.

The main tasks are:

- Plan, manage, and execute improvement projects across various departments.
- Collaborate with stakeholders to define project objectives, timelines, and deliverables.
- Inspire and engage people for change
- Manage stakeholder expectations
- Analyze current processes and identify opportunities for optimization.
- Implement change management strategies to ensure successful adoption of improvements.
- Track and report on project progress, ensuring deadlines and quality standards are met.
- Facilitate awareness and design workshops and training sessions to support continuous improvement efforts.

**Why you'd be a good match**
- A bachelor’s or master’s degree in a relevant field (e.g., Business Administration, Engineering, Project Management).
- Minimum 5 years of experience managing improvement or change management projects in high-tech environments
- Strong understanding of process improvement methodologies such as Lean or Six Sigma.
- Strong understanding of change management approaches such as ADKAR, 6 batteries of change and Kotter’s 8 step change model
- Experience in integrating PLM, ERP and S&OP processes and systems to drive operational efficiency and strategic alignment
- Excellent organizational and planning skills.
- A proactive, problem-solving mindset with a focus on delivering tangible results.
- Outstanding communication and leadership abilities, with experience in stakeholder management.
- Pragmatic approach without losing the focus on the long-term transformations that are required.
- A true team player who thrives in collaborative environment and contributes to a positive team dynamic

**What's in it for you**
- A challenging job in a great team within our high-tech, innovative work environment. Includes the freedom for initiative and good ideas.
- Room for personal and professional growth within our organization, for example in regards to technical, commercial or international skills.
- Valuable international collaboration with coworkers from 68 different countries around the globe.
- A comfortable work space in a modern environment, with a focus on flexibility and the right work life balance.
- You can usually work where and when you want to be able to do your work as well and efficiently as possible. Within Thales we implement hybrid working, where you can, for example, work from home two days a week if your role allows it.
- A good salary, fitting travel allowance, and the ability to personalize your employment conditions: for instance, you can trade days off for internet costs, our bicycle plan, company fitness and relocation costs.
- 40 days off per year (PTO). Yes, really.

Level of responsibility - LR 10 VKG 80

**Interested?**

Interested?

An assessment could possibly be part of the procedure.

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