Verhuispakket Naar Griekenland Dutch-speaking Pandora Customer Experts
4 dagen geleden
**Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand**:
TP in Greece collaborates with Pandora, the world’s top jewellery designer and manufacturer, looking for Customer Support Representatives to join the team.
**Everyday** people around the world share facets of who they are and what matters to them through their Pandora jewellery. Be the one who will voice to people's loves, join our team**
**What your responsibilities will be**:
- Good knowledge of **English**language (B2+)
- Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
- As a brand ambassador - provide promotion support, being knowledgeable about current promotions and new offers.
- Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
- Provide and maintain strong, professional relationship with clients and show customer service empathy.
- Log calls/cases from customer into the customer relationship database, including shipping instructions.
- Track and follow cases to ensure they closed in an efficient and timely manner.
**Qualifications**:
- Excellent command of **Dutch**:
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Ability to multitask and have strong interpersonal skills.
- Ability to work in rotating shifts and availability to work overtime when/if required.
- Work experience in customer support will be considered as an advantage
**What we offer**:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- **Refer-A-Friend**: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & **development opportunities**:
- **Special events**as well as**community & social responsibility initiatives**:
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a**Great Place to Work-Certified Company** that fosters diversity, offering **equal opportunities**to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.
**Find out more**:
Would you like to see more **Dutch speaking jobs** options?
Do you need even more options? **View all of our available jobs.**
Administratief Medewerker, Klantenservice Medewerker, Callcenter, Customer Service, call center, contact center, customer support, customer care, client service, dutch
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