Education Program Coordinator

**GenDx, experts in transplant diagnostics** GenDx is a global leader in molecular diagnostic laboratory solutions for high resolution tissue typing of both donors and patients and monitoring transplant success. We combine our cutting-edge software solutions, reagents for DNA sequencing-based HLA typing and Chimerism monitoring strategies with our excellent customer support including a comprehensive education program. Our products are sold all over the world through direct sales and distributors. The GenDx office is based at Utrecht Science Park in The Netherlands, and we have an office in Chicago, IL, USA. Since 2022, GenDx is 100% owned by French entity Eurobio Scientific SA. With a highly educated and motivated team of about 110 colleagues, we contribute to the quality of life of transplant patients. Do you want to be part of an innovative company that offers ample time for development? To strengthen our team, we offer a challenging position for an **EDUCATION PROGRAM COORDINATOR with a passion for education and organization.** **As Education Program Coordinator (EPC)** **at GenDx**, your main responsibility is to co-organize the GenDx Education Program. You are responsible for the practical organization of both in-person and online training events, and assist during live events, such as webinars, in our GenDx Studio. To excel in this role, you should be organized, proactive, and have a hands-on mentality. Strong organizational skills and a natural talent for teamwork are essential. This position offers a unique opportunity to play a key role in delivering high-quality training and education to GenDx customers. **Responsibilities** - Coordinates the planning and organization of our GenDx educational department, including webinars, content of the GenDx Academy, and in-person training courses and workshops. - Manage events logistics, including program development, participant registration, and practical coordination. - Technical assistance during live events, such as webinars, in our GenDx Studio. - Supports our Education Manager in the USA in the areas of training, support, and education. - Development and maintenance of the GenDx Academy, our online learning platform and assist in developing new events and materials - Communicates customers’ needs and translates this to the Education Team. - Support the promotion of educational events and prepare educational content for social media in collaboration with our marketing team. - Working according to ISO 13485 standards. **Requirements**: - Higher professional education (HBO) or university (WO) level of working and thinking. - Strong organization, collaboration and communication skills and experience in organizing (online/physical) events (> 15 participants), with a hands-on and proactive mentality. - Affinity for handling webinar studio equipment and software. - Affinity with or a background in the biotech/life science industry is a plus. - Experience with webinar organization and the platform WebinarGeek is a plus. - Experience with website development using WordPress and LearnDash is a plus. - Excellent command of English (written and spoken). - You currently live near Utrecht Science Park or are willing to relocate within a reasonable commuting distance of the office. - Please note that you must be legally eligible to live and work in the Netherlands. Unfortunately, we are unable to sponsor work permits for this role. **What do we offer** - A unique opportunity to contribute to our meaningful education program and to become part of a highly motivated and creative team. - A team of like-minded people who all strive to deliver the highest quality products possible. - An international working environment. - New office facilities accommodating the GenDx café to enjoy your daily healthy lunch. - Competitive salary. - Pension scheme. - Compensation for commuting traffic. - Employment based on a 40 hour work week. - Option to work part-time (minimum 80%). - Laptop. - 25 holidays and a week paid Christmas leave. - Sport pass for Sports Center Olympos. **Information** For more information, you can contact Veerle van Meervelt, Global Education Manager at +31 (0)30 252 3799. **Do we match?** - Unsolicited third party/agency profiles and resumes will not be considered_ **Job Types**: Full-time, Part-time, Permanent Expected hours: 32 - 40 per week Ability to commute/relocate: - 3584 Utrecht: Reliably commute or planning to relocate before starting work (required) **Language**: - English (required) Work authorization: - Netherlands (required) Work Location: In person