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Overview:
**_ WELCOME TO SITA_**
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a **Great Place to Work®** by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
**The adventure begins right here, with you, at SITA.**
**ABOUT THE ROLE & TEAM**
We’re looking for a proactive and detail-oriented **HR Administrator Operations** to join our HR team in the Netherlands. This role provides essential support across the employee lifecycle, payroll coordination, compliance, and office engagement. You’ll be part of a collaborative team, helping ensure smooth HR operations across the Netherlands and Nordic regions.
This is a **fixed-term opportunity (9 months maternity cover, with possible extension)** and offers exposure to broader European HR projects.
**WHAT YOU WILL DO**
- Tasks include but are not limited to the following:_
**Employee Life Cycle Management**
- Coordinate pre-onboarding and onboarding activities including contracts, reference checks, and immigration documentation.
- Administer employee benefits and liaise with providers on changes (e.g., new hires, leavers, family updates).
- Track and follow up on probation periods and offboarding processes.
- Prepare HR correspondence for promotions, transfers, salary changes, and bonuses.
- Manage absence reporting (holiday, maternity/paternity, sickness) and maintain accurate records.
- Support onboarding training and meet new joiners to guide them through systems and processes.
**Payroll & Benefits Administration**
- Prepare and input payroll data in collaboration with outsourced payroll vendors and internal Finance.
- Ensure timely and accurate salary payments and benefits updates.
**Governance, Compliance & Data Accuracy**
- Maintain employee records in People Central and ensure data accuracy in line with company and local data protection standards.
- Support internal and external audits through accurate documentation and reporting.
- Ensure proper document management, filing, and compliance with HR processes.
- Process purchase orders and invoices, resolving cost center queries.
**Office Engagement & Wellbeing**
- Actively participate in office engagement initiatives and events.
- Support the “Well at Work” program in collaboration with local People Country Managers.
- Promote a positive and inclusive workplace culture.
**Strategic Projects**
- Contribute to projects, gaining exposure to labor law and HR practices across European countries.
- Provide backup support across HR operations in the region.
- Assist with internal communications and local news briefings.
Qualifications:
**WHO YOU ARE**
- Friendly, outgoing, and assertive with a customer-first mindset.
- Highly organized and detail-oriented; thrives in a structured, process-driven environment.
- Comfortable with repetitive administrative tasks and routine operations.
- Strong communicator, able to manage stakeholder relationships and meet deadlines.
- Discreet and professional in handling sensitive information.
- Tech-savvy and confident working with HR systems (e.g., PeopleSoft or similar).
**WHAT YOU BRING**
- ** Ideally 1-2 years of experience** in HR administration, operations, or other detailed administrative or customer support roles.
- Higher education qualification in HR, Business Administration, or a related field.
- Fluent in Dutch and English (written and spoken).
- Experience with HRIS systems (Oracle preferred).
- Familiarity with Dutch labor law and social security portals is a plus.
- Membership in a professional HR association or studying toward an HR qualification is an advantage.
**_
WHAT WE OFFER_**
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
**Flex Week**:Work from home up to 2 days/week (depending on the needs of your team and your customers)
- **Flex Day**: Shape your workday to suit your life and your plans.
**Flex-Location**: Take up to 30 days a year to work from any location in the world.
**Employee Wellbeing**: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized,
