Head of Inside Sales

**Large company with great ambitions and close relations**

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey

**A unique work experience & company culture**

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

**Your Impact**

As **Head of Inside Sales**, you will lead the centralized Inside Sales team responsible for independently closing smaller commercial opportunities across Efficy’s CRM and MarTech portfolio. Your team plays a critical role in driving volume-based revenue and ensuring rapid, high-quality conversion of qualified leads generated by the SDR and BDR teams.

You will be accountable for building and scaling a high-performing sales engine in Malaga, focused on efficient sales execution and excellent customer experience — while enabling our country sales teams to focus on larger and more strategic deals.

**Key Responsibilities**
- Build and lead a high-performing Inside Sales team based in Utrecht, with full ownership of the sales cycle for smaller deals
- Drive day-to-day sales operations: lead qualification follow-up, product demos, proposals, negotiation, and closure
- Collaborate closely with SDR and BDR leads to ensure seamless handoff of qualified opportunities
- Define clear workflows, sales playbooks, and best practices to optimize performance
- Track key metrics such as close rates, cycle time, team productivity, and customer feedback
- Partner with Sales Enablement and RevOps to optimize tools, scripts, and conversion tactics
- Ensure a strong link with onboarding and customer care teams to guarantee customer satisfaction and smooth post-sale handover

**About YOU**
- 6+ years in B2B SaaS sales, with a strong track record in managing fast-paced inside sales teams
- 2+ years in a leadership role with full ownership of a transactional sales function
- Data-driven mindset and solid experience with forecasting, pipeline management, and conversion optimization
- Strong coaching and performance management skills
- Passionate about customer experience, sales excellence, and continuous improvement
- Fluent in English
- On-site presence in Utrecht

**We offer YOU**
- A stable and growing company with an entrepreneurial mindset, where your ideas are valued, and we support you in making them happen
- High flexibility—hybrid work is part of our DNA
- State-of-the-art offices where teamwork is the norm
- International growth opportunities and internal mobility
- A competitive salary package with a bonus system and a referral program
- Engaging events: team lunches, after-work gatherings, sports activities, and trips
- Learning opportunities: languages, technology, product knowledge, sales techniques, and leadership development
- If you're interested in joining us, we encourage you to apply. We can’t wait to meet you_

**Disclaimer