People Operations Manager

**Starting Date**: March 2025

**Contract type**: Full-time and fixed term (maternity cover, up to 12 months)

**Salary**: if hired in London - 57’400 GBP, if in Geneva - 95’450 CHF, if in Sweden - 840’000 SEK, if in the Netherlands - 78’000 EUR, commensurate with relevant experience and skills

**Location**: London, Geneva (hybrid) - Sweden and the Netherlands (remote).

**Application closing date**: 9 January 2025 noon GMT

**About the Job**
Are you a seasoned HR professional passionate about driving exceptional people operations and enhancing employee experiences? Better Cotton is looking for a dynamic People Operations Manager to join our team on a temporary basis, covering a maternity leave for up to 12 months. This is a unique opportunity to contribute to Better Cotton’s mission while playing a pivotal role in managing and enhancing our people operations processes globally.

As the People Operations Manager, you'll oversee all aspects of people operations, policies, and compliance within our organisation, reporting to the Senior People and Culture Manager. You'll manage the full employee lifecycle, supervise People Partners/Generalists and a Payroll Administrator, and optimise processes through data analysis and reporting.

**Areas that play to your strengths**

We are seeking a motivated People Operations Manager to join our People and Culture team. In this role, you will be responsible for:

- ** Employee Lifecycle Management**: Own and manage end-to-end employee processes, including onboarding, integration, employee relations, exits, and record maintenance.
- ** Policy Development**: Develop and refine people policies that comply with local regulations and support our Employer of Choice agenda.
- ** Employee Engagement**: Propose and implement initiatives to engage and develop employees, fostering growth and wellness.
- ** Data Analysis**: Analyse policy and compliance data to identify areas for improvement and recommend changes.
- ** Project Coordination**: Lead expansion projects into new office locations, including planning, budgeting, and implementation.
- ** Relocation Management**: Coordinate approved relocations, focusing on established office locations and ensuring smooth transitions.
- ** Vendor Partnerships**: Partner with vendors and service providers to ensure high-quality service delivery and accountability.

**We are looking for someone who has**

the following skills, knowledge, and experience:

- You've done this before—you have experience in a high-growth startup environment with constant change as your companion; proven experience working as a People Partner, HR Manager or similar role.
- Strong values with a clear inner core of purpose-driven leadership.
- Strong problem-solving, reporting and analytical skills. Skilled in Microsoft Excel, PowerPoint, and Word.
- Knowledge of HRMS and payroll systems.
- Demonstrated ability to research and analyse problems, providing feedback, guidance, and direction.
- A clear understanding of Human Resources practices and legal requirements.
- Working knowledge of the critical components of a successful HR department including employment law, performance management, resolving conflict, having difficult conversations, employee engagement, training, maintaining employee files, and managing operational budgets.
- Clear, strong verbal communication and consulting skills.
- Well-developed writing and presentation skills. Demonstrated ability to communicate clearly across all levels of an organisation.
- Discretion, sensitivity, and confidentiality. Demonstrated ability to listen, analyse and inform appropriately while maintaining the required sensibilities in handling confidential information.
- Must possess a Bachelor’s Degree with demonstrated ability to understand the language of business. SPHR or other HR certification preferred.
- Experience with change management and organizational development is a plus.
- Ability to travel domestically and internationally (up to 20%).

**What we offer**
- Competitive salary
- Hybrid working - Two to three days/week in the offices central London, Geneva,
- Flexible working, with core hours from 10 am to 4 pm local time
- Pension scheme
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas
- Enhanced parental benefits
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.

**Working arrangements**

The position is full-time (40 hours per week) and will be based either in London, Geneva, Lahore, Delhi, Sweden or the Netherlands. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. The position will require up to 20% of domestic/international travel.

Send us your CV (two pages maximum) and a brief cover letter (one-page maximum) by or before 09.01.2025 via this link.

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Bett