Front Office Manager

2 weken geleden


Amsterdam Centrum, Nederland PPHE Hotel Group Voltijd

Come work in one of the most known, oldest and most authentic hotel of Amsterdam,** Park Plaza Victoria Amsterdam**. Our hotel is looking for a new **Front Office Manager**that is ready for the next challenge and his/her priority is giving the best service to the guest. You will be the first and last person our guests see, it starts with a smile.

**We are looking for a Front Office Manager**:

- You will take care of the team and the personalized service for our guests day in, day out.
- Your main focus is to deliver a memorable experience for our guests in the Front Office and other departments. You will be the person who keeps this focus high in the team, addressing the necessary developments and responsibilities.
- You ensure that the team has the right skills. You have an exemplary role. You can inspire the team and encourage them to make certain choices. You will also assist in making (non-)operational schedules, which will contribute to your personal development.
- Collaboration with team leaders and managers from other departments is important in your role, ensuring service quality is consistent in all areas.
- You will also be responsible for the Duty Manager shifts.
- We strive to build a cohesive team and you will contribute to this. You will assist in the selection of new employees which will contribute to the continuation of a close-knit team. You will provide an inspiring on-boarding process.
- You are a true master of Property Management Systems (preferably Opera)
- You share our values: Trust, Respect, Teamwork, Enthusiasm, Involvement & Care
- Hospitality is in your DNA
- Previous experience as a Front of House Manager or Assistant Front of House Manager in a large hotel

Excited? We have more to share

**Benefits of working with us as Front Office Manager**:

- Birthday bonus of €250 (gross, paid in the month of your birthday)
- Competitive salary
- Tasty meal during shift
- Industry pension plan
- 25 days holiday
- 1 extra day off for your wellbeing
- Exciting job opportunities within PPHE Hotel Group across Europe
- Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Travel compensation (max €200 net pm based on full-time employment)
- Recommend a friend scheme (earn up to €750 for each friend who joins us)
- 8% holiday allowance (paid yearly in May)
- Flexible working policy (if applicable)
- Annual company parties and outings
- Discount on the collective health insurance from VGZ
- Departmental incentive schemes
- Great (online) Learning & Development opportunities to grow your career
- An advanced onboarding program
- Access to the hotel gym during low peak hours

and more

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

**Park Plaza. Be part of it.


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