Troubleshooter

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 94655
Time Type: Full Time

**Move forward as Troubleshooter at DSV in Maastricht Airport**

Are you someone who thinks in solutions rather than problems? Do you go the extra mile to fully understand a malfunction or issue? Then we’re looking for you

**You get it done**

As a troubleshooter, you act as a problem-solver within our warehouse. You identify and analyze issues, where your creativity in finding suitable solutions is highly valued. By doing so, our processes run smoothly: you’re on it.

How you do this? You’ll be responsible for identifying, investigating, and resolving operational issues in the warehouse, which arise due to human errors and/or system problems. You get to the root of the problem, resolve it, and ensure similar issues are prevented in the future. You achieve this by:

- analyzing reported operational issues and setting the right priorities, then informing your supervisor accordingly;
- improving operational processes by developing, detailing, and implementing improvement proposals;
- providing ad-hoc support in the event of disruptions and issues;
- supplying information and answering questions from staff and clients concerning disruptions.

Your team stands out within DSV by thanks to its good mix of international colleagues and a strong bond. We’re always there for each other and help each other learn various tasks. We prioritize work enjoyment and a healthy dose of humor, alongside our commitment to hard work.

**We are DSV, we grow**

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

**Every day, we work together to keep the warehouse running smoothly. At DSV, you’re given the space to truly make a difference, says Fred Morlog, Warehouse Manager.**

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

**You bring**
- experience with Excel, Microsoft Office, and warehouse management systems;
- good command of the English language, both spoken and written;
- at least two years’ experience in a logistics service provider role;
- willingness to work in a two-shift or staggered day shift schedule.

It all counts for this vacancy of troubleshooter in Maastricht Airport. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

**You get**

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

- a salary in line with the DSV Solutions collective agreement;
- a professional and informal working environment where your voice counts;
- 24 vacation days, 4 additional leave days, and 8% holiday pay;
- a favorable pension scheme, partially non-contributory with a personal contribution of 5%;
- access to knowledge and training through our DSV Academy, so you can grow and influence your career path.

**Move forward**

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Watch here who we are