Operations Analyst

About EucalyptusWe're making good health last a lifetime‍More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.Eucalyptus is the company behind "Juniper", one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.Since launching, we've grown fast to support millions of patients. In the last 12 months…‍Globally, grew revenue by >150% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnbGrew to over 100,000 monthly active patients globally across our weight management programGrew from 10,000 to ~70,000 patients in the UK, and received selective NICE endorsement to provide service to the NHSTailored our offering to over 10,000 patients in Germany and Japan, with a goal to extend our patient base to over 30,000 patients across both markets in 2025About The RoleWe're looking for our very own 'smooth operator' to contribute to scaling and optimising our fulfilment operations in Europe.Operations can be messy and sometimes a quick-and-dirty solution is the right one. At other times, rigour is rewarded. Ops Analysts are incredibly structured thinkers with relentless focus on understanding the 'why', forming testable hypotheses and using data to drive decisions. You synthesise tonnes of info; you build a clear vision; you document your work - in short, you turn chaos into clarity.This role is remote and based in the Netherlands, with regular in-person collaboration at our fulfilment centre in Alkmaar (around 2–4 times per month). So being based in or near Amsterdam is ideal.What You'll DoIn operations we continually think about three things: cost, quality, and scale…Do our patients have the highest quality interactions every single day? Do we maintain our high safety standards as we grow? Are there ways to increase our efficiency and reduce costs while not compromising on quality or safety?Your work as Operations Analyst will be a mixture of BAU and project based work to improve the above the area as we scale. You'll dive deep on a problem, using data to truly understand it, weigh potential solutions and then execute. You'll build solutions that are 'good enough', then iterate.Examples Projects You Could OwnSupport the launch of new treatments, brands, and product lines, ensuring our fulfilment and supply chain operations are ready to scale quickly and maintain high-quality service.Work cross-functionally to launch our new eCommerce offering, designing fulfilment flows and operational processes that balance speed, cost, and patient experience.Support pharmacy expansion projects, helping to operationalise new facilities and ensuring alignment between local regulations, systems integration, and supply capabilities.Design and implement an improved inventory management system to ensure accurate stock levels, reduce waste, and streamline fulfilment across our pharmacy network.Partner with Tech and Product teams to roll out new systems that enhance visibility, automation, and control across the supply chain and fulfilment lifecycle.Identify and lead cost improvement projects, using data to uncover inefficiencies in logistics, shipping, and supplier management while maintaining compliance and quality.About You3+ years in consulting, technology, venture capital and / or start-up space (particularly in an operational role, and bonus for prior experience working with / for B2C consumer brands)A degree with a strong quantitative or analytical component - such as business, finance, computer science, engineering, or mathematicsBonus: You speak Dutch and/or German, helping you connect easily with local partners and teams across Europe.A skilled problem solver: Robust analytical capabilities & attention to detail, with the ability to synthesise findings, draw out insights and execute on recommendations.Manage many things at once: Strong ability to prioritise, take initiative to manage a project end to end and communicate what's important to key stakeholders.Executional powerhouse: Strategy is simple, achieving it through flawless execution is what's hard. Maintaining momentum will require good judgment and acting quickly within a fast-paced environment.Empathetic towards patients: You take steps to dig deep into the patient experience, understand where service standards may be lacking, and drive improvements forward.Team player: We're a fast-growing team and there will be blurred lines between roles. We will all need to pitch in to get the job done. This includes being ready to help others, motivating the team and prioritising what will move the needle, regardless of task or team.Strong generalist toolkit: Exceptional written, presentation, and verbal communications skills that can be applied across organisational levels, countries and cultures. Comfortable with numbers and synthesising data into clear insights and opportunities.Why join Eucalyptus?‍Make real impact, fast– You'll see your work influencing patient journeys immediately.Global Collaboration– Work with Executives shaping solutions that scale internationally.Cross-functional influence– Lead high impact projects across all areas of businessAccelerate your career– We are looking for a future business leaderWork with passionate peers– our mission is ambitious, and our culture is supportive.Diverse and Inclusive Culture– focused on inclusivity and purpose