Information Technology Engineer

11 uur geleden

Venlo, Limburg, Nederland Eurolaser Technologies Ltd Voltijd
  • Job Title : Information Technology Engineer
  • Duration: 6 Months
  • Site address: Venlo, Netherlands
  • Language: Must be fluent in Dutch and English
  • DOJ: Immediate
  • Type of Contract: Freelance/Independent contract

JOB DESCRIPTION

Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years' experience in Windows Desktop support.

Position Responsibilities and Functions

a. Provide first/second level contact and problem resolution for customer issues.

b. Work with Third Party Vendors to remediate complex AV issues as needed.

c. Provide timely communication on issue status and resolution.

d. Maintain ticket updates for all reported incidents.

e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f. Should have basic knowledge of Mac operating system, to support Apple pc users.

g. Install, upgrade, support and troubleshoot for printers, computer hardware.

h. Performs general preventative maintenance tasks on computers, laptops, printers.

i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l. his position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

a) Bachelor Degree or equivalent in Computer Science or related field.

b) CompTIA A+, Microsoft Certified Professional (MCP) or better.

c) Minimum of 18 months' years of IT experience.

d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f) Proven analytical, troubleshooting and problem solving skills.

g) Proven ability to multi-task, effectively determine priorities and meet SLA's.

h) Excellent communication relationship-building and internal customer service skills.

i) Adaptable and flexible in a fast-changing industry and work environment.

Willing to work off-hours and weekends when required for projects or emergency support.

Industry

  • IT Services and IT Consulting

Employment Type

  • Contract
  • IndustryIT Services and IT Consulting

Employment TypeFull-time

  • Development Engineer

    12 uur geleden

    Venlo, Limburg, Nederland Weir Voltijd

    Job title: Development EngineerDivision: Weir MineralsLocation: Venlo, the Netherlands (Onsite/Hybrid)As a Development Engineer, you'll be at the forefront of creating new products, enhancing existing designs to drive innovation in groundbreaking development projects in mining technology for a sustainable future. Your role combines creativity with technical...

  • Development Engineer

    13 uur geleden

    Venlo, Limburg, Nederland The Weir Group PLC Voltijd

    Job title:Development EngineerDivision: Weir MineralsLocation: Venlo, the Netherlands (Onsite/Hybrid)As a Development Engineer, you'll be at the forefront of creating new products, enhancing existing designs to drive innovation in groundbreaking development projects in mining technology for a sustainable future. Your role combines creativity with technical...

  • Industrial Engineer

    1 week geleden

    Venlo, Limburg, Nederland Enter Group Voltijd

    LocatieVenloDienstverband40 uur per weekAlways wanted to work as Industrial Engineer?And do you want to contribute to innovative hightech projects that help our customers build up a lasting lead in the world of technology? While at the same time you will be working for a company where you and your personal development are our priority? Then you are the...

  • Industrial Engineer

    2 dagen geleden

    Venlo, Limburg, Nederland ENTER BV Voltijd

    Always wanted to work as Industrial Engineer?And do you want to contribute to innovative hightech projects that help our customers build up a lasting lead in the world of technology? While at the same time you will be working for a company where you and your personal development are our priority? Then you are the candidate we are looking forWhat are you...

  • Ink Researcher UV Gel Technology

    2 weken geleden

    Venlo, Limburg, Nederland TMC Voltijd

    Netherlands Chemical Venlo On-siteAre you passionate about chemistry, materials science, and sustainable innovation? Join a dynamic R&D team working on the next generation of UVgel inkjet printing technology.About The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from...

  • Lead Design Engineer

    2 dagen geleden

    Venlo, Limburg, Nederland Weir Voltijd

    Job title: Lead Design EngineerDivision: Weir MineralsLocation: Venlo, the Netherlands (Onsite/Hybrid)Are you passionate about mechanical design and ready to take ownership of complex systems? Do you thrive on leading teams and shaping innovative solutions? As Lead Design Engineer, you are the driving force behind our groundbreaking projects in mining...

  • Equipment Engineer

    11 uur geleden

    Venlo, Limburg, Nederland Canon Production Printing Voltijd

    Please note that Canon Production Printing will be closed from December 24th 2025 until Januari 4th 2026. Applications will be reviewed in the week of Januari 5th. We wish you happy holidays ***Are you working as an Electro & Control or Mechatronic Engineer at a machine builder or in another technical environment, is industry 4.0/5.0 a personal hobby and are...

  • Service Engineer Electrical Engineering

    2 weken geleden

    Venlo, Limburg, Nederland TMC Voltijd € 3.000 - € 4.500 per jaar

    Netherlands Field Service Venlo On-siteWill you become our new Service Technician Electrical Engineering? Combine technical challenges with freedom, variety, and growth — close to home, with plenty of opportunities to develop yourself.About The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists,...

  • Process Control Engineer

    1 week geleden

    Venlo, Limburg, Nederland Pentair Voltijd

    Job Description:Process Control Engineer (m/f/d)Objective of the role:The Process Control Engineer is responsible for designing, implementing, and optimizing the process control systems that ensure safe, efficient, and reliable operation of a biogas upgrading and CO₂ recovery plant. This role involves developing control philosophies, participate selecting...

  • Development Engineer

    2 dagen geleden

    Venlo, Limburg, Nederland Weir Group Voltijd

    Job title: Development EngineerDivision: Weir MineralsLocation: Venlo, the Netherlands (Onsite/Hybrid)As a Development Engineer, you'll be at the forefront of creating new products, enhancing existing designs to drive innovation in groundbreaking development projects in mining technology for a sustainable future. Your role combines creativity with technical...