Credit Controller, German Speaking

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognized internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role:

We're in business to save our home planet. You'll help us achieve this by supporting the Credit Manager in managing the accounts receivable to reduce aged debt and increase cash flow. Tasks include preparing account and customer information in anticipation of weekly reviews with the Credit Manager, as well as working closely with Dealer Service and Sales departments to manage any potential disputes that may delay payments and deliveries. Germany and Austria are your primary market; however, you are expected to support other markets if required.

Main tasks:

• Take ownership and manage the portfolio for your key markets, Germany and Austria, overseeing all processes and communication related to these markets. You are expected to support other markets throughout Europe as well.

• Contact customers by phone and email. It is important for this position to build and maintain strong relationships with our clients and the sales organization to monitor payment plans, due date modifications, etc.

• Management of daily blocked orders.

• Daily input and application of multicurrency bank receipts.

• Take ownership and manage the reminder and recovery process for wholesale accounts receivable throughout Europe. Liaise with our collection agency.

• Analyze and check credit worthiness for new wholesale accounts and on an ongoing basis for existing accounts in liaison with the wholesale sales organization through financial analysis, credit checks and payment history review.

• Prepare the Direct Debit files to be reviewed by your manager and send them to the bank.

• Send out invoices and credit notes daily.
  

What we're looking for:

• An inclusive mindset. 

• Minimum of 1-3 years' experience in Credit Control or in a similar accounting/finance role.

• Bachelor's degree in accounting/finance or equivalent in years of experience.

• Fluent in English and German. Additional European languages are a plus.

• High level of adaptability given the cultural differences across Europe.

• Attention to detail, accuracy, open-mindedness and excellent communication skills.

• Tech savvy.

• Proficiency in Microsoft Office applications, especially Excel.

• Knowledge of Microsoft Dynamics 365 is a plus.

• International and especially European experience is a plus.

• Ability to work on own initiative.

• A love of the outdoors. 

• An passion for saving our home planet and making a positive impact through your work. 

Other important details:

• This is a full-time position based in Amsterdam.

• We have a hybrid work model, working from home for maximum 3 days per week.

• We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.

• To find out more about what we offer our employees, click here:

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

Every person who applies to join Patagonia receives equal employment opportunities, and we value a welcoming environment where each member of our EMEA team feels included, respected and empowered, regardless of their race, color, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age.

At Patagonia, we strive to have inclusive representation within our organization and embrace a diverse mix of talent to contribute to our culture. We actively seek applications from Black and People of Color (BPOC) and other underrepresented groups.

As we are in business to save our home planet, we can only do this together.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies: Thanks for your interest in supporting us for this role, but we don't accept unsolicited CVs from recruitment agencies.