E-Commerce Content Manager

Established in 2004,
OLIVER
is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of
The Brandtech Group
, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our
AI solutions
enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role:
E-Commerce Content Manager
(German speaking)
Location:
Amsterdam, Netherlands
(Office presence required at least 2 days per week)
About the role:

OLIVER seeks a Content Manager specializing in E-Commerce to join a pioneering in-house global account for a renowned alcoholic beverages client. This role involves updating, maintaining, and optimizing content across direct-to-consumer channels, requiring collaboration with both the client and a diverse in-house agency team. The position demands comfort with managing time zones and working across cultures. Reporting to the Business Director, you'll receive support for your career development while contributing to a model that blends award-winning creativity with smart tech solutions for effective global creative work.

What you will be doing:

• Responsible for E2E content management process including case raising, set-up, upload, edit, content amends and maintenance on various platforms
• Establishing and implementing improved SEO and keyword optimised content structures for PDPs and brand stores
• Serve as the gatekeeper and specialist for all Amazon platforms, including partnership with external agency partners, handling all Amazon promotions and updating content according to seasons and occasions via content uploads, bringing in enhanced content and being the clients' key contact to drive improvement
• Be the brand guardian by safeguarding the brand within the team and ensuring consistent brand representation.
• Actively seek opportunities that help the client meet their goals and growth. Not being afraid to challenge the client in a constructive manner and propose value-added solutions that come from the OLIVER teams. This includes advising clients on how to spend their budget smartly.
• Skilfully negotiate win-win solutions on behalf of team members when necessary.
• In collaboration with Client/Content lead support with on a test & learn roadmap (MLA), assisting on pulling data and presentations together including keeping track of before & afters
• Manage PIM & DCH including full product catalogue maintenance and optimization.

Workflow Management

• Full ownership & accountability of the Content Planner (nexus), that serves as the client's base for the client's strategic objectives

• Manage the Content Planner for content execution including scoping, assignment of tasks within 24 hrs of creation, collation of necessary information and communication with wider team

• Leading the workload allocation across content team in conjunction with project manager

• Develop Internal & external briefings to deliver projects, and be able to answer queries in a timely manner

• Monitoring and leading the team to ensure content management processes are being adhered to, all deadlines are being met
• Responsible for best-in-class & error-free content publishing on all content publishing platforms and any issues to be raised to client immediately.
• Ability to build a consistent workload pipeline across weeks and still hit or exceed deadlines by looking ahead
• Accountable for the timely delivery of projects, working with the project manager.
• Lead weekly client status meetings to discuss upcoming project requirements, status on live projects (with the support of the project manager) and opportunities.

• Communication and collaboration with creative and strategy team to ensure all work we deliver is on brief and on brand & ability to answer queries in a timely manner. Use your intimate knowledge of the client to elevate the work.

• Collaborating with the designer & copywriter to ensure the content is rich in terms of text and visual representation and within best-in-class guidelines

What you need to be great in this role:

• Proficient in German and English at a business level (C1)
• Prior Amazon Vendor Central management experience.
• Hands on experience of working on Content Management Systems & SEO (3+ years)
• The ideal candidate will have extensive experience with Broadbank, Vendor Central, and PIM platforms, have exceptional leadership skills and a strategic mindset.
• Excellent organisational skills, with the ability to manage and prioritise multiple clients and projects.
• Experience in managing high-profile global brands. The ideal candidate will have a background in the alcoholic beverage industry.
• Knowledge managing content projects including scoping, briefing, asset review, proposal creation, creative team alignment
• Experience developing and implementing effective content strategies
• Strong decision-making and problem-solving skills
• Excellent communication / writing / editing skills
• Self-starter and comfortable with reaching out to the wider business without being prompted
• Preference for working in a face paced collaborative environment
• The ability to work well under pressure and manage workloads and multiple projects effectively with a high level of detail
• Intermediate Microsoft Excel skills & Experience with Microsoft Planner

Req ID: 15480

Our values shape everything we do:

Be
Ambitious
to succeed

Be
Imaginative
to push the boundaries of what's possible

Be
Inspirational
to do groundbreaking work

Be
always learning and listening
to understand

Be
Results-focused
to exceed expectations

Be
actively pro-inclusive and anti-racist
across our community, clients and creations

OLIVER,
a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.