Technical Delivery Manager

Technical Delivery Manager (Product Development)

As Technical Delivery Manager for New Product Introductions (NPI), you will lead the end-to-end delivery of product development for smartphones, audio devices and/or accessories. This role is all about managing the technical process by which Fariphone's consumer electronic devices are designed and developed. This includes managing timelines, risks, and cross-functional stakeholder alignment to ensure that overarching business objectives are met. As part of the Strategic Delivery Office, you will also play a key role in promoting continuous improvement and building organisational capabilities, to drive consistent, high-quality project outcomes throughout our organisation.

Key objectives

Drive Strategic Project Execution

Lead the end-to-end delivery of complex, technical and cross-functional NPI projects, from concepting and supplier selection through development, go-to-market and launch. Ensure timely execution, effective risk management, and alignment with organizational goals.

Strengthen Collaboration and Continuous Improvement

Champion best practices, drive process improvements, and strengthen project management capabilities to support long-term organisational growth, adaptability and cross-functional collaboration. Provide standardised tools, frameworks, and support to enhance consistency and quality across all initiatives.

Key responsibilities

• Drive the delivery of New Product Introduction projects, spanning one or multiple business lines and involving stakeholders from a variety of disciplines.
• Own the full project trajectory: define scope, success criteria, and ensure timely execution and delivery. Capture learnings for continuous improvement.
• Lead day-to-day project operations, including resource coordination, chairing meetings and tackling (technical) bottlenecks.
• Manage project risks, ensuring accurate assessment and timely mitigations. Use proper lines of escalation when and where necessary.
• Report (and coordinate reporting from others) to stakeholders and senior leadership on milestones, decisions, deliverables, risks, dependencies, and issues.
• Mentor colleagues to enhance overall delivery capabilities and organizational maturity. Establish and uphold project management best practices, tools and policies across the organization.

Qualifications & Experience

• Bachelor's degree in a relevant engineering field
• 10 years of working experiencing, including 5+ years of experience in project or program management for product development in the consumer tech industry
• Track record in developing and launching physical products at a global scale (regulatory, localization, ramp-up)
• Proficiency in Agile and Waterfall methodologies and tools
• Strong communication skills in English (oral, written); preference for candidates that are also able to communicate in Mandarin

Skills

• Deep understanding of NPI stages: concept, feasibility, prototyping (EVT/DVT/PVT), ramp-up and launch
• Strong technical and analytical skills to understand constraints and work with project contributors to evaluate trade-offs in both product and business objectives
• Ability to proactively identify risks across design, engineering, supply chain, quality, and certification trajectories
• Experience running scenarios and modeling delays and mitigations (for example, design slips, sourcing issues) and able to coordinate between technical and non-technical teams
• Adaptability; experience working in dynamic environments with shifting priorities; resilient in the face of delays, setbacks, or redesigns
• Strong leadership, communication, and problem-solving skills
• Strong organizational capabilities; ability to manage relationships, timelines, budgets

Nice-to-Haves

• PMP certification or equivalent
• Experience managing projects with Jira
• Master's degree or additional certifications
• Experience with process improvement (e.g., Six Sigma) and agile transformation.

What Fairphone can offer you?

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You'll also get a day off on your birthday Additionally, the longer you stay, the more holidays you get
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone's collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds, and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you'll also have a yearly repair budget of up to €100 We also cover 23 cents per km for your biking distance from home to the office (or train station) and back
• Grow with us We encourage you to develop at Fairphone. That's why we'll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.
• Kitchen with beautiful views to the IJ waterfront.
• There's a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)