Receptionist - Full-time - nhow Amsterdam RAI

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the authentic host who embraces service with a twist, has a passion for hospitality, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, 'the cultures hub'?

social hub. design hotel. the place to be.

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarter and home base.

For this iconic social hub, we are looking for an authentic host who is enthusiastic, proactive, and is ready to take part in a dynamic design hotel. You will be responsible for creating the nhow experience in the hotel for every guest.

What's in it for you (spoiler: a lot)

• Free online & offline training organized by our own University;
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Travel allowance of €0.23 per km, up to 30 km distance from work each way;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide;
• Salary based on your experiences, as per Horeca CLA scale 3, ranging between from € €2.462.

A day in the life of a Day/Night Receptionist

06:45You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.

07:00You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.

08:00You have checked today's arrivals and communicated special details to the Desk Manager and other departments.

10:00Between phone calls, you handle incoming emails and work your way through the 'morning rush'.

12:00Enjoy your lunch with colleagues from other departments.

13:00You check whether there are still guests who need to check out and continue with your checklist until it is finished.

14:00You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.

14:45The evening shift has arrived, and you attend the handover.

15:00Time to go home

What makes you the perfect fit for this bold journey?

• You have already worked at reception or at least in a hotel before for at least 6 months;
• You are energetic, think in solutions, and love to work with people;
• Hospitality runs through your veins and you have a love for different cultures;
• You know how to prioritize and keep your cool during busy moments;
• Experience and a relevant education are useful, but is not the most important for us;
• You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
• You are interested in computers and enjoy learning new systems.

Are you the one we are looking for? Apply n(h)ow

Are you looking for a new challenge? Apply now

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.