Terminal Coordinator

Utrecht | Full-Time | English | Terminal

About Instabee
Instabee was founded in 2022 through the merger of two fast-growing last-mile delivery companies: Budbee and Instabox. Together, we're building a new standard for e-commerce logistics — one that's faster, more flexible, and tailored to the needs of merchants and consumers alike. Instabee delivers millions of parcels each month across Europe. We work with thousands of e-commerce merchants and are rapidly becoming Europe's leading delivery and logistics partner.

In the Netherlands, Budbee operates a rapidly growing network of smart parcel lockers, providing fast, convenient, and sustainable delivery solutions. We proudly partner with major retailers such as Albert Heijn, , and H&M to make package pickup easier and more accessible for consumers across the country.

About The Role
The Terminal Coordinator is responsible for overseeing daily operations in one of our busy terminals. You'll ensure that packages are processed accurately and efficiently for deliveries, returns, and locker restocking. The role involves leading a team of Terminal Workers, monitoring performance, and maintaining smooth workflow throughout the shift. You'll play a key part in keeping the terminal organized, on time, and ready to meet customer expectations.

Key Responsibilities

• Lead, coach, and motivate a team of Terminal Workers to meet shift goals
• Oversee the accurate processing of packages for deliveries, returns, and locker restocking
• Maintain a positive, productive, and safe working environment in the terminal
• Quickly identify operational challenges and implement solutions
• Collaborate with Terminal Managers and Logistics Team Leaders to optimize workflows
• Monitor performance metrics and provide regular feedback to the team
• Support drivers and other teams to ensure seamless delivery operations

About You

• You have experience in logistics.
• You are proactive, positive, and enjoy taking initiative.
• You thrive in a team environment and know how to motivate others.
• You have excellent English communication skills (both spoken and written). Dutch is a bonus.
• You're flexible with working hours and open to shift work, including evenings and nights.
• You enjoy working in a fast-paced, hands-on environment.

What We Offer
26 vacation days per year + your birthday off (based on full-time)

8% employer-paid pension (no personal contribution needed)

Team events, social outings, and a friendly work culture

Travel reimbursement

Well-being allowance (€25 per month)

The gross monthly salary for this role is around €2,800. Additionally, you'll receive a yearly holiday allowance of 8%.

Interested? Let's Hear From You
Even if you don't tick every box, we still encourage you to apply. At Budbee Netherlands, we believe great people don't always fit a job description perfectly — and that's okay.

What matters most to us is your motivation. So tell us
why you'd love to join Budbee Netherlands
and what you're excited to bring to the team. We're always looking for people who are curious, driven, and ready to make an impact.