Customer Service Representative

3 dagen geleden

Tilburg, Noord-Brabant, Nederland The Goodyear Tire & Rubber Company Voltijd

About the Role

As a Customer Service Representative at Goodyear, you will act as the primary point of contact for both internal and external customers. Your responsibilities will include providing accurate information on order and delivery status, coordinating shipments, and sharing key insights gathered from customer interactions. You will manage Purchase Order creation and control - ensuring correct pricing, delivery and billing terms, compliance with EC VAT regulations, and customs-related shipping requirements. You will also handle debit and credit notes, invoicing, and document filing according to established standards.
In addition, you will support Retread Production by monitoring repair orders, coordinating with production scheduling, and ensuring timely deliveries. You will take part in plant-related discussions and project activities, always striving to deliver excellent service and seamless operational support.

To Join Our Team You Will Need

  • Ability to manage communication with internal and external customers in a professional and proactive manner

  • Strong attention to detail to ensure accuracy across all PO processes and documentation

  • Understanding of pricing structures, delivery and billing terms, VAT and customs requirements (or willingness to learn)

  • Solid organizational skills with the ability to coordinate multiple tasks and deadlines

  • Willingness to participate in continuous improvement activities and contribute to team development

  • Openness to building skills in line with a development plan and supporting audits and cross-functional projects

What Goodyear Offers You

Goodyear provides a collaborative and supportive working environment that encourages professional growth, continuous learning, and the sharing of best practices. You will have the opportunity to contribute to meaningful projects, develop your skills, and be part of a team focused on delivering high-quality service to our customers.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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