Deputy Director of Training

About INSO

Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world's most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.

Job Summary

The Deputy Director of Training (DDoT) drives the quality, innovation, and strategic development of INSO's global training services. Working alongside the Director of Training (DoT), you will ensure that INSO's learning programmes remain impactful, relevant, and responsive to the realities of humanitarian operations.

You will lead the coordination of INSO's global training team, strengthen the capacity of country Training Managers, and spearhead the development of new methodologies, digital learning tools, and quality standards.

This role offers the opportunity to shape how humanitarian organisations prepare for and operate in high-risk environments-combining strategic vision, technical leadership, and hands-on engagement across more than 20 country programmes.

Key Responsibilities

Training Strategy & Standards

• Contribute to the design, review, and implementation of INSO's global training strategy.
• Ensure compliance with Training Service Delivery Standards (SDS) at global and field levels.
• Support training needs assessments, annual planning, and the development of country training strategies.

Training Development & Innovation

• Lead the design of innovative training projects, including digital and mobile learning initiatives.
• Oversee course design, curriculum updates, and methodological development.
• Co-lead the monitoring and evaluation of training programs to ensure effectiveness and quality improvement.
• Facilitate technical exchanges and thematic working groups to encourage cross-learning and innovation across the training team.

Coordination & Representation

• Represent INSO's training activities with partners and other stakeholders, and co-lead strategic partnerships for training development.
• Contribute to coherence between training, MEAL, research and development, and other organisational services.
• Collaborate with HR, Operations, Communications, IT, and other HQ departments to support training-related initiatives.
• Deliver internal and external briefings on INSO training activities.

Management & Technical Support

• Provide technical oversight, mentoring, and support to Training Managers.
• Contribute to recruitment, onboarding, and performance review processes for training staff.
• Act as Director of Training in their absence.
• Support global coordination of training resources and priorities.

Key Requirements

Essential

• Fluency in English and French. Spanish or Arabic appreciated.
• At least 5 years of experience in learning design, curriculum development, and adult education.
• Proven experience in Training of Trainers (ToT) design and facilitation.
• Demonstrated experience in humanitarian operations and understanding of NGO access and security challenges.
• Field experience in insecure or complex humanitarian contexts.
• Strong programme and team management skills.
• Commitment to INSO's mandate and humanitarian principles.
• Willingness to travel frequently, including to insecure field locations.

Desirable

• Experience in digital learning or related technologies.

Core Competencies

• Communication - Builds trust and understanding through clear, respectful, and culturally sensitive interactions across diverse teams.
• Adaptability - Responds effectively to changing priorities and dynamic environments while maintaining focus and productivity.
• Collaboration - Promotes inclusive participation and teamwork, ensuring diverse perspectives contribute to shared goals.
• Development - Demonstrates strong motivation for learning and supports others' growth through capacity building and knowledge sharing.

INSO's Safeguarding Policy

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers. We will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions

Fixed-term (renewable) full-time contract based in The Hague, Netherlands, EUR 6,400 per month, 8% vacation pay (vakantiegeld), 2.5 days annual leave per month. INSO will provide Basic Premium ONVZ health insurance to you and your dependents. This position is eligible for a Highly Skilled Migrant visa and relocation allowance.

The application closing date is 23 November 2025.