Italian Speaking Business Developer

The company

Founded in 2021, Polyfab3D has quickly become a pioneering force in France, specializing in the distribution and provision of 3D Printing and Additive Manufacturing solutions. Following our success, we have expanded operations across Spain, Italy, Germany, Portugal, the Netherlands, and Belgium.

As part of our rapid growth, we are seeking an Italian-speaking Business Developer / Customer Success to join our dynamic team.

At Polyfab3D, you'll find a wealth of opportunities for growth within a fast-moving, supportive, and passionate environment, where customer satisfaction is our priority.

Why join us?

• A friendly and innovative work environment
• A booming sector with tremendous growth potential
• Great offices located in Delft (Netherlands)

About the role

• Job Type: Full-time, 40 hours/week (Monday to Friday)
• Contract: 6-month fixed-term contract (with potential to convert to permanent)
• Location: Delft, Netherlands
• Start Date: Immediate
• Salary: From €2,500 to €2,800 gross/month (+ attractive incentive)

Job description

Let's join forces to make an impact

If you're seeking an exciting opportunity that recognizes your pedagogical expertise, your kindness towards our customers, and your technical skills, then join our dynamic team and actively participate in the realization of our numerous projects. Your contribution will play an essential role in achieving our shared goal: to provide flawless and resilient customer support.

Together, let's tackle this challenge with determination and conviction

Job Type: Full-time, 40-hour fixed-term contract (Monday to Friday)

Contract Duration: 6 months (convertible to permanent)

Location : Delft (Netherlands)

Start Date : Immediate

Salary: From €2,500 to €2,800 gross/month (+ attractive incentive)

Here are some other benefits of joining us:

• Friendly environment and booming sector

• Dynamic

• Wonderful offices

Your missions :

• Handle inbound inquiries (calls, emails, website forms) from Italian market
• Qualify prospects and convert them into customers by proposing the right solutions
• Identify customer needs, promote appropriate products, and close deals
• Create engaging, informative content to promote our products on our YouTube channel (product presentations, tutorials, customer success stories)
• Support the onboarding of new customers and ensure excellent post-sale follow-up
• Collaborate with the Sales and Administrative teams to optimize customer relationships
• Collect customer feedback and manage satisfaction reviews
• Produce daily activity reports for management
• Represent Polyfab3D's values and brand image in all interactions

Your skillset

• Fluent in Italian (spoken and written); additional languages (Dutch, German, Portuguese) are a plus
• Strong commercial skills with proven ability to close sales
• Comfortable speaking on camera and creating video content
• Excellent communication and interpersonal skills
• Energetic, positive attitude, highly attentive to detail
• Passion for technology, customer satisfaction, and helping clients succeed
• Previous experience in Business Development, Sales, Customer Success, or Content Creation is a plus

It's a job suited to those who love challenges. A profession that is still new, in the process of being built, which allows us to confront new situations every day.

Customer satisfaction is our top priority. You will need to be attentive to customer needs, provide excellent service, and handle delicate situations with professionalism.

Recruitment Process Overview:

1. Initial Interview with the Management Team

2. Half-Day Discovery and Company Presentation (9:30 AM - 11:30 AM)

Job Type: Contract

Contract length: 6 months

Pay: €2.500,00 - €2.800,00 per month

Language:

• english (Required)
• at least 2 languages (Spanish or Italian) (Required)

Work Location: In person