Business Program Management

Overview

The Cloud & AI organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.

This role conducts research and analysis to assess Microsoft's security and resilience strategy, cyber risk management and mitigation processes as well as substance, identifying opportunities to develop new initiatives or enhance existing ones across Microsoft. The individual serves as a subject matter expert, defining success criteria, establishing performance metrics, and guiding best practices for program execution, communication, and stakeholder engagement. They oversee a portfolio of projects, managing timelines, milestones, budgets, and resources to ensure alignment with strategic business goals. Through close partnership with stakeholders, customers, and leadership, they drive adoption of key programs, influence decision-making, and promote alignment on organizational priorities. Leveraging deep technical and analytical expertise, they evaluate performance, conduct cost-benefit analyses, and assess overall program impact to inform future direction and investment.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Cybersecurity Strategy Evaluation and Improvement

• Conducts security and risk mitigation analyses and uses process and control reviews and analytics data to drive strategic decisions and identify areas for improvement.
• Partners with leadership to advocate for and execute new security and process initiatives, applying change management principles to ensure adoption and alignment across teams.
• Defines and tracks success metrics (e.g., ROI, SLAs, OKRs, KPIs), leveraging dashboards and analytics to evaluate performance, surface insights, and identify risks and opportunities.

Security Program Excellence and Execution

• Evangelizes key cybersecurity programs with stakeholders, partners, and customers to drive buy-in and engagement.
• Uses data and performance metrics to demonstrate program value through effective storytelling and communication tailored to the audience, both technical and strategic.

Business Program Management

• Oversees a portfolio of projects, managing plans, milestones, budgets, resources, and performance metrics to deliver on strategic goals.
• Communicates program status, risks, and mitigation plans to stakeholders, driving accountability for execution.

Business Program Planning and Design

• Defines and tracks success criteria and performance metrics to enable data-driven decisions and measure program impact.
• Drives strategic alignment among cross-functional teams to design and deliver secure, compliant programs that meet business objectives.

Qualifications

Required Qualifications

Bachelor's Degree in Business, Operations, Finance, or related field and hand on experience in program management, process management, or process improvement OR equivalent experience

Strong analytic skills

Capacity to delve deep into the technical and administrative details of the cyber security strategy and its deployment and to convert insights into a strategic narrative to drive improvements

Leadership and team management skills

Capacity to drive forward projects in a highly empowered environment and to escalate when needed

Security clearance would be an asset, willingness to engage in a procedure to obtain clearance if it there is no active clearance

Preferred Qualifications

Practical experience with the EU cyber security legislations NIS2 and/or DORA would be an advantage

Master's Degree in Engineering, Business, Operations, Finance, or related field AND extensive years of experience in program management, process management, or process improvement OR Bachelor's Degree in Engineering, Business, Operations, Finance, or related field AND extensive years of experience in program management, process management, or process improvement

Demonstrated experience in the deployment and oversight of cybersecurity frameworks, key metrics and compliance

Experience in engaging with customers and/or regulators

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.