Project Manager Aftermarket

Job Description
About the Role
The Project Manager - Aftermarket plays a critical role in the successful sales and delivery of aftermarket projects. This role is responsible for managing all aspects of the project lifecycle - from scope definition, cost control, and documentation, to identifying variations in work scope and ensuring project delivery on time and within budget. Acting as the primary point of contact for internal and external stakeholders, the Project Manager ensures that all projects meet technical, commercial, and quality objectives.

You will collaborate closely with Sales, Sales Support & Engineering, Engineering, Supply Chain, and Construction teams to deliver technically compliant and commercially viable solutions that exceed client expectations.

About The Company
GustoMSC, part of NOV, is a leading design and engineering company serving the offshore energy industry. We specialize in delivering innovative solutions that enhance performance, safety, and sustainability in offshore operations. Our mission is to empower our clients with cutting-edge technologies and high-quality services that optimize their assets throughout their lifecycle. At GustoMSC, we value innovation, teamwork, and excellence in execution.

What We Offer

• Opportunity to lead Aftermarket projects in a dynamic offshore industry.
• Competitive compensation and benefits package.
• A collaborative and innovative work environment focused on continuous improvement.
• Professional development through coaching, mentorship, and global exposure.
• A strong commitment to safety, quality, and sustainability in every project.

Key Responsibilities
Core Responsibilities

• Carry out scope of work related to sales and delivery of aftermarket products such as services, upgrades, conversion projects and spare parts related to supplied equipment during the life time of the equipment.
• Facilitate execution of project scope, goals, and deliverables in accordance with contractual and company requirements.
• Take ownership of the technical and commercial outcomes of projects, ensuring profitability and margin growth.
• Prepare detailed project execution plans and work breakdown structures in collaboration with project teams.
• Develop and maintain project schedules, cost forecasts, and reports to ensure alignment between budget, resources, and milestones.
• Manage project progress reporting to both management and clients, including cost reports, variation control, risk assessment, and opportunity tracking.
• Maintain and strengthen client relationships, ensuring satisfaction and effective communication throughout the project lifecycle.
• Oversee subcontractor selection, quotation evaluation, and purchasing recommendations.
• Conduct regular customer satisfaction surveys and implement improvements based on feedback.
• Ensure compliance with IP protection and third-party design verification requirements.
• Manage and coach the project team, fostering skill development and alignment with organizational goals.
• Ensure timely submission of invoices and control of project documentation.

Additional Responsibilities

• Develop comprehensive project plans for aftermarket activities including upgrades, conversions, services, and spare parts supply.
• Coordinate client feedback and technical needs with relevant departments and capital equipment sales managers.
• Lead troubleshooting activities with equipment specialists and subcontractors as needed.
• Act as the focal point for assigned clients, maintaining proactive engagement to identify new commercial opportunities.
• Support continuous improvement by contributing to lessons learned and quality assurance processes.

Qualifications & Skills
Essential Qualifications

• BSc or MSc in a relevant engineering or technical discipline.
• Junior: minimum 5 years of relevant experience.
• Medior: minimum 10 years of relevant experience (5 in a similar role).
• Senior: minimum 20 years of relevant experience (10 in a similar role).
• Proven project management experience, preferably in aftermarket operations or offshore industry.
• Strong project planning, cost control, and risk management skills.
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills for cross-functional collaboration and client engagement.
• In-depth understanding of the offshore industry, with general knowledge of mechanical, structural, hydraulic, electrical, and control systems.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Fluent in English (both written and verbal).

Desired Qualifications

• Proficiency in Dutch is an advantage.
• Experience in a multinational or matrix organization.
• Familiarity with ERP systems and project management software.

Soft Skills

• Leadership and team management capability.
• Strong organizational skills and attention to detail.
• Ability to perform under pressure and meet tight deadlines.
• Strategic thinker with a hands-on approach.
• Proactive, customer-focused mindset.
• Commitment to continuous improvement and quality standards.

Why Join Us?
At GustoMSC, you'll have the opportunity to make an impact in one of the most dynamic sectors of the energy industry. You'll work alongside a passionate team of experts who are committed to technical excellence and client success. Join us to grow your career in a culture that values innovation, collaboration, and professional development - all while contributing to a more efficient and sustainable offshore energy future.

About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.