Product Manager – Service Solutions

Why Sakura?
When it comes to diagnosing cancer, there's no time to wait

At Sakura, we're driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners & patients with best-in-class innovations, quality and customer care.

What we do:
We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses of cancer, to optimize treatment success for each life we touch

The opportunity:
We are looking for a
Product Manager Service Solutions
to market and develop our service portfolio. In this role the focus is not on physical products but on value added services to support our customers.

Our service ranges from different maintenance offerings to consultancy services

Key Responsibilities
The Product Manager Service Solutions is responsible for:

• developing our service strategy
• the marketing mix of our current offering
• monitoring service performance and act upon deviations
• developing future services based on customer insights.

In your role you regularly assess the effectiveness of our service implementation and you identify opportunities for improved and new services that drive revenue and maximize customer satisfaction. Furthermore, given the nature of the services it is important to work cross functional.

This is a new position within Marketing created to strengthen our focus on service-driven value.

We welcome candidates with a background in service development outside pathology for example from the MedTech or the automotive industry who have experience building and managing service portfolios.

Job requirements

We perfectly match if
you have

• 3–5 years of experience in services or consultancy in an international environment. Preferably in medical devices, life sciences, MedTech or automotive.
• Experience with intangible products such as maintenance contracts or consultancy services.
• Strong analytical skills and a practical, customer-focused approach.
• Excellent communication skills in English. Other languages are an advantage.
• Experience in pathology is helpful but not required.

Why This Role
This role offers the chance to develop and expand a growing area of services within a forward-looking organization. You work with colleagues from Sales, Service and Marketing to create solutions that bring clear value to our customers.

We offer you:

• A competitive salary package, including a performance-based bonus that rewards your impact and results.
• A mobile phone & laptop, so you can work efficiently and stay connected. Whether you at the office, home or on the go.
• Premium-free pension plan, meaning your future is secured without monthly contributions from your salary.
• Gym plan that gives you a substantial discount to fitness facilities in your area, helping you stay energized and healthy.
• Company provided lunch, enjoy freshly prepared lunches with your colleagues (a small taxable amount will be applied).

The invitation:
Our culture is friendly and open. We believe that the development of our people enables the company's growth.

By joining us, you will be part of:

• An inspiring community with a mission that matters ''advancing cancer diagnostics''.
• Our International organization who's leaded by a supportive & inspiring management.
• A financial healthy & privately owned company.

To learn more about Sakura, please visit our career page & follow us on LinkedIn.

• Acquisition in response to our job postings is not appreciated. This means that we think we can find a suitable colleague on our own.
• Please note that we don't offer sponsorship visa. Only candidates with valid EU work visa will be considered.