Huidige banen gerelateerd aan Senior Payments Product Manager - Amsterdam, Noord-Holland - Lemonade Insurance Company
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Senior Payments Product Manager
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Senior Product Manager, Payments
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1 week geleden
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Senior Payments Product Manager
2 weken geleden
We're looking for a Senior Payments Product Manager who lives and breathes payments, checkout, routing, and UX. If you've shipped high-scale payment flows, improved authorization rates, reduced the cost to collect, and obsess over customer-friendly experiences, this role is for you.
You will play a key role in shaping our global payments strategy and ensuring a seamless, efficient, and secure payment ecosystem.
In this role you'll
- Own the end-to-end checkout experience: from funnel design, UI/UX, and copy, to error states, SCA/3DS, tokenization, retries, and dunning.
- Strive to improve authorization rates: optimize routing, 3DS strategy, retries, BIN/issuer tactics, network tokens, and risk signals to lift approval rates.
- Reduce the cost to pay: minimize processing fees via smart routing, method mix, interchange optimization, and settlement configuration.
- Drive squad execution: work closely with designers, engineers, and data analysts to ensure fast-paced execution and delivery of payment initiatives.
- Introduce new payment methods & markets: evaluate, prioritize, and launch new payment methods by country and product line.
- Drive payments strategy & roadmap: align PSP(s), gateways, risk tools, and internal services with overarching business goals.
- Own quality & reliability: manage SLAs, monitoring, alerting, reconciliation integrity, refunds/chargebacks flows, and ledger accuracy.
- Manage data & experimentation: define KPIs, build dashboards, run A/B tests, and partner with Data teams to diagnose drop-offs and optimize performance.
- Execute through cross-functional leadership: collaborate effectively with Design, Engineering, Finance, Legal/Compliance, Risk/Fraud, Support, and Growth teams.
What you'll need
- A proven track record of building high-quality products at scale, a must.
- At least 7 years of experience working as a Product Manager, at least 4 in a successful startup or fast-growing company, a must.
- Substantial, hands-on experience in payment flows at scale (e.g., checkout, routing, PSPs, tokens, 3DS/SCA, refunds/chargebacks, reconciliation).
- Solid UX skills with a passion for delighting customers and driving conversion wins.
- Track record of improving authorization rates and payment economics through data-driven optimization.
- Proven project management skills while overseeing complex product launches for cross-functional teams.
- Outstanding communication skills, including the ability to present findings and recommendations clearly and effectively to stakeholders.
- Experience leading small, agile teams.
- Superior attention to detail, coupled with an eye for the big picture.
- A curious individual who reads constantly and loves to pass on their knowledge to others.
- Ability to work in an office environment a minimum of 3 days a week.
- Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture.
