Pension Plan and Communications Advisor

, Netherlands

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

October 31, 2025

Business unit:

Finance

Experience Level:

Experienced Professionals

Job Description:

Shell Pensioenbureau Nederland B.V. (SPN) is a wholly owned subsidiary of Shell Petroleum N.V. It provides pension fund management services and advice to Stichting Shell Pensioenfonds (SSPF) and Shell Nederland Pensioenfonds Stichting (SNPS). These are the pension funds for Shell employees in the Netherlands working under local employment terms and conditions and for Dutch expatriates, and where relevant Group companies.

What's the role

SPN is the Manager ("Directeur") of SSPF and SNPS and receives its direction from and is accountable to the respective Boards. Functionally it is part of the Group Treasury activity. It recovers its operating costs from SSPF and SNPS. SPN also provides advice to the employer (Shell Nederland).

New Dutch pension legislation requires Dutch pension funds to implement new legal requirements under the so called 'Wet Toekomst Pensioenen (WTP)' act by January 1st, 2028, latest. SPN is managing this transition through a project called 'Pensioen Akkoord Shell' (PAS) involving the SPN team and representatives of key service providers like Achmea Pension Services (APS), BlackRock JP Morgan, Achmea Investment Management (AIM) and other stakeholders (Shell Internal, Shell external including the Boards of both funds). This role plays a key role in the changes required in the processes and systems to accommodate the legislative changes.

What you'll be doing

The prime objectives of the position in the Pension administration team (PPM) are to:

• Support the Pension Plans Manager (PPM) in enabling the external service provider(s) to timely, effectively and efficiently execute the pensions schemes of SSPF and SNPS and ensure effective oversight of the external service provider(s). Leading to best class performance in strategic partnership.
• Operate as the prime liaison officer between the external service provider(s) and Shell (HR/IT/Finance/Comms etc.) regarding SSPF and SNPS pension administration
• Participate in project PAS and other pension projects to ensure pension plan administration requirements are implemented, meeting the new Pension Act and other relevant requirements.

Principal Accountabilities:

• Ensure external service provider(s) efficiently, correctly and timely execute pension administration including communication activities in line with the agreed Service Level Agreements, through operational contract management.
• Making sure the pension administration at any time reflects the correct and complete data to be able to pay approximately pensions every month timely and correctly.
• Ensuring pension administration day-to-day operational excellence
• Monitor End to End HR Payroll interface process to ensure applicable HR (Payroll) data including premiums are timely, correctly and completely processed from Shell to external services providers.
• Maintain a sound understanding of the Shell Nederland pension schemes and keep abreast of developments in relevant pension, fiscal, data privacy and other legislation, means and methods of communication
• Provide quality, timely and insightful management information on the periodic Dashboards and other reporting to relevant stakeholders.
• Assist Pension Plans Manager and Communications Manager in operating relevant controls in SSPF and SNPS Control Frameworks
• Coordinate performance (self)assessment of SPN and applicable external service providers to drive continuous learning and improvement.
• Deputize for the Pension Plans Manager

What you bring

• In depth experience with Dutch pension administration processes and regulations.
• Strong engagement and stakeholder management skills. Ability to liaise with and inspire trust and confidence in stakeholders (shell internal and external) at all levels with diverse backgrounds, judgement, clarity of thought.
• Working closely together with SPN Subject Matter Experts, operating at the same level, and the ability to build a shared view is critically important to the role.
• Experience in working on projects with multiple disciplines.
• Strong operational excellence focus, sound knowledge of controls and risk management.
• Accurate, reliable, able to cope with time constraints, outward looking, eager to learn.
• Hands-on personality, "can do" attitude, well organised, high motivation and commitment, able to be supportive or challenging as the case requires, with tenacity if necessary.
• Native language Dutch is essential given the nature of pensions; fluent in (business) English.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies..

Company Description:

Shell in The Netherlands

The Netherlands is one of the two founding countries of the company. Here 9,380 employees (March 2024) of more than 100 nationalities jointly work to provide the country with energy for today, for tomorrow and for you.

Energy for today

The refinery at Shell Energy and Chemicals Park Rotterdam (Pernis) - Europe's largest - is facing a cleaner future with less carbon emissions. Chemicals Park Moerdijk is transitioning to a circular future. Shell operates multiple wind and solar farms in the Netherlands. Both onshore and offshore, Shell is exploring for and producing oil and gas via the Nederlandsche Aardolie Maatschappij, NAM (50% Shell, 50% ExxonMobil). Shell is the market leader in transport fuels. Dutch motorists take 3 billion litres of fuel from 570 Shell retail stations (May 2024) annually, while thousands of Shell's own fast EV charge points and Shell Ubitricity normal charge points are being installed as we speak.

Energy for tomorrow

At the Energy Transition Campus Amsterdam (ETCA), research is conducted into low CO2 energy technologies and sustainable solutions for energy and chemicals. Near Rotterdam Shell builds Europe's biggest green hydrogen plant of the continent. From Amsterdam and The Hague, Shell Nederland leads the transition of the corporation to a more sustainable future, with 6.5 billion euros invested in solar panels, wind farms, green hydrogen, sustainable aviation fuel, EV charging and other groundbreaking solutions for the future.

Energy for you

Even after the company HQ moved to London in January 2022, Shell's commitment to the Netherlands remains very strong. The Hague still housing the headquarters of three of Shell's business divisions, and Rotterdam stays a key trading, marketing and sales hub for Shell products. Combined Shell in the Netherlands works to bring its wide range of energy products as close as possible to you as an energy consumer. This includes a Shell Impact Fund to make the energy transition closer to people with financial challenges, this includes EV chargers on the corner of your street via our daughter company Ubitricity and this includes keeping the country warm in winter with Liquid Natural Gas.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.