Account Manager Benelux

Job DescriptionJob Summary:To grow CooperSurgical consumables, Genomics, equipment and technical service sales through the product knowledge, local infertility market understanding and proactive professional sales skills. Arrange sales and local marketing activities in alignment with the corporate strategy. Ensure full legal compliance and correct timely reporting. Feedback local market data to the corporate stakeholders, provide regular sales analysis and planning with the available tools (CRM, PowerBI).ResponsibilitiesEssential Functions & Accountabilities:Spends majority of time meeting customers: all stakeholders that are relevant for the sales process. Plans sales visits based on major opportunities and focuses on closing dealsDevelops strong customer relationships and meets revenue targets for the assigned customer accountsGenerates leads on consumables, equipment, technical service and Genomics, which then executes in collaboration with the internal stakeholdersDevelops commercial proposals for annual contracts and continuous re-buy (standing orders)Monitors and participates in relevant public tenders, coordinates internal stakeholders to ensure presence of CooperSurgical products in tenders specificationsKeeps overall account ownership and improves coordination/effective selling of whole CooperSurgical Fertility portfolioDevelops deep understanding of overall customer needs (all stakeholders), to improve overall CooperSurgical value proposition (i.e. professional education, added value solutions) to create strong partnershipsProactively manages sales by using market insight as well as existing analytical tools on a regular basis. Provides relevant reports on request of the direct managerEngages other functions and experts (e.g. Equipment, Customer Service, Genetics, Marketing, Regulatory, Finance) as needed to ensure superior service for accountsSuggests and executes relevant marketing campaigns to grow the market of responsibilityArranges local promotional & training activities with focus on ROI, together with Clinical Application Scientist and regional sales teamRecommends and implements processes that optimizes time management and business continuityAnalyses sales trends and market metrics in partnership with the direct manager and regional colleagues, to develop sales tactics and ensure sales growthPrepares customer visits in advance, using PowerBI, CRM and other tools. Ensures CRM reporting in a timely mannerKeeps deadlines for financial reporting and customer response time. Ensures business continuity during absence on vacation by proactively delegating tasks to the relevant colleaguesActs as a trusted CooperSurgical employee by adhering to our company values, as well as driving our commitment to Inclusion & Diversity and Employee EngagementAny other related duties connected with the Company's business as may be required by the direct managerTravel Requirements:The field sales role requires extensive travelling within the territory of responsibility, as Account Manager prioritizes customer visits in person ( at least 50% of the working time, including travel ). There will be eventually international travel within the EMEA for the training purposes, international congresses and regional sales meetings.QualificationsQualifications Knowledge, Skills, and Abilities:Core competency – strong proven track record in sales within pharmaceutical and/or medical devices in fertility market or gynaecology. Or with a strong track record in working within the fertility market and affinity with sales.Result oriented: growth above the market paceCustomer and opportunity focusedSkilled communicator and relationship builderFast learner with deep understanding of infertility marketDrives business through business analytics and setting priorities on growth opportunitiesEmpathic, positive and knowledge sharingPeople focused and able to build and develop relationships with stakeholdersAble to analyse complex issues, work in a team and collaborate with different stakeholders, to achieve sales resultsMS Office skills, including Word, Excel, Teams, PowerPoint, Outlook, PowerBI and CRMExtensive and up to date knowledge CooperSurgical portfolio and competitive environmentUpdated knowledge of local compliance legislation on interacting with healthcare professionalsSOX awarenessOrganizational and time management skills with the ability to prioritise own workload with minimal supervisionAble to work under pressureDemonstrates a can-do attitude with the ability to respond positively to changeWork Environment:Predominantly field working environment with pre-approved business travel arrangementsProlonged use of a PC, laptops, display screens and mobile phoneStaff responsibility: noneAble to work additional hours as necessary to achieve required performanceExperience:Strong proven track record in successfully driving sales processes, with focus on identifying market opportunities, setting business priorities, negotiation and closing dealsExtensive experience in working in the fertility industry with strong affinity for driving commercial successExperience working in a fast-paced environmentExperience gained in infertility market is highly desirableEducation:Bachelor's or Master's degree with >4 years' experience in sales and/or medical/biotechnology degree in reproduction medicine/scienceDegree in business administration and/or relevant scientific degreeTraining courses on sales skills and communication