Associate (all genders) Client Invoicing/Billing

With over 1,400 team members in 31 offices on three continents, FGS Global is one of the world's leading strategic communications consultancies. In Europe, we are a team of over 450 employees spread across ten offices in Amsterdam, Berlin, Brussels, Dusseldorf, Frankfurt (Main), the Hague, London, Munich, Paris and Zurich. When the stakes are high for our clients, especially in critical and complex situations, we safeguard their reputation and advance dialogue with key stakeholders on their behalf. Our approach is integrated, our teams are diverse with experience from journalism, corporate communications, digital communications, politics and investor relations.

As a Billing Associate, you will be responsible for ensuring complete, accurate and timely billing through our accounting platform, NetSuite. In this role, collaboration with project teams, clients, and with other members of the FGS Global finance team is essential. You will be expected to complete billing procedures and to maintain compliance with project contracts. You will manage invoicing for multiple entities across various EU jurisdictions, maintaining the highest standards of accuracy and regulatory compliance.

This role will be based in our office in The Hague and follows a hybrid working schedule (3 days expected in-person), The role covers several of FGS Global's European operations (Netherlands, Belgium, France, Switzerland) and reports to the local finance /Accounting Manager.

Join our
The Hague
Team as

Associate (all genders) Client Invoicing/Billing

Key Responsibilities:

Billing Process Management:

• Operate within the end-to-end billing process for NetSuite projects, ensuring completeness and accuracy whilst ensuring adherence to project timelines for multiple legal entities across various EU jurisdictions, ensuring compliance with local VAT regulations.
• Accurately apply VAT rates, exemptions, and cross-border rules to all invoices, including intercompany transactions.
• Generate and review invoices, ensuring completeness, accuracy and timely compliance with project contracts.

Collaboration with Internal Teams:

• Work closely with project managers and teams to understand project scope and any milestones or deliverables that impact the billing schedule.
• Build strong relationships to deliver timely updates and obtain client-facing teams' approvals as needed.
• Work closely with accounting team colleagues supporting revenue recognition and intercompany invoicing questions.

Client Communication:

• Interact with clients to address billing inquiries, provide billing information, and ensure client satisfaction with the billing process.
• Follow up on overdue bills working with the client facing teams and directly with clients as necessary.

Contract Compliance:

• Ensure that billing activities align with contractual agreements and terms agreed with clients and embedded in NetSuite.
• Collaborate with internal teams to resolve any discrepancies in billing terms.

Documentation and Reporting:

• Maintain up-to-date records and documentation for each entity in accordance with regulatory requirements.
• Generate regular reports on billing status, outstanding invoices, and other relevant metrics.

NetSuite System Utilization:

• Utilize NetSuite software to manage billing processes efficiently with a focus on continuous improvement.
• Stay updated on NetSuite features and updates that may impact billing procedures.

Qualifications:

• Experience with project contracts and billing terms in a unified ERP environment. NetSuite experience preferred but not essential.
• Proven experience in billing, invoicing, or accounts receivable, in an international environment, preferably within the EU.
• Demonstrated knowledge of EU VAT regulations and practical billing experience for multiple legal entities.
• Attention to detail and ability to manage multiple tasks simultaneously. Handle confidential/sensitive financial information with integrity and care.
• Excellent communication skills (spoken and written) and a customer-service mindset required.
• Strong Microsoft Office Suite skills (Excel, Word, Outlook).
• Ability to apply problem-solving skills independently and as part of a team.
• Ability to prioritize tasks, adapt and meet deadlines in a fast-paced environment is a must.
• Degree in Accounting, Finance, or related field preferred.
• Good English language skills (spoken and written) important, Ability to speak multiple languages an advantage.

What we can offer you

• An inspiring working environment as well as the opportunity to work at one of our international offices for a limited period of time
• Exciting tasks and attractive development prospects
• Induction and individual support from an experienced colleague
• Deepening of your expertise with regard to different sectors and areas of competence through close cooperation of our integrated project teams
• Continuous training opportunities (FGS Global Academy)
• A dedicated, supportive and growing team
• A corporate culture that combines excellence with team spirit
• The opportunity to work flexibly both in our offices and from home

Don't meet every single requirement? Please don't worry Studies have shown that some groups like women or people of color are less likely to apply to jobs unless they meet every single requirement. At FGS Global, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role and our company but your previous professional experience doesn't match perfectly with every qualification in the job description, we would like to encourage you to apply anyway. You may just be the right candidate for this or another role.

We look forward to your complete application (incl. all relevant academic and professional certificates and/or reference letters). Feel free to contact our HR team by email at careers-

More information: FGS Global