Inside Sales Specialist Amsterdam

6 dagen geleden

Amsterdam, Noord-Holland, Nederland DP World Voltijd

About the Role
As a Inside Sales Specialist based in Amsterdam, you will play a key role in generating revenue and maintaining strong customer relationships within the logistics industry. You will be responsible for selling logistics services, managing customer inquiries, coordinating shipments, and ensuring timely and efficient delivery. Additionally, you will provide pricing and rate information to customers and serve as a trusted daily contact and representative of the company.

How You Will Contribute

  • Guide customers through the shipment process and provide support in case of deviations.
  • Build and maintain strong relationships with customers through proactive communication and service.
  • Provide pricing for new shipments and business opportunities to existing customers.
  • Identify and engage potential customers via email and phone to generate new business.
  • Develop and maintain a customer database to support sales activities.
  • Deliver compelling sales pitches tailored to prospective customer needs.
  • Serve as the primary contact for existing clients, addressing inquiries and ensuring satisfaction.
  • Collaborate with operations to plan and coordinate shipments and resolve any issues.
  • Maintain accurate records of sales activities, customer interactions, and revenue.
  • Generate regular sales reports and forecasts to support business planning.

What You Will Bring

  • Proven experience in logistics operations, supporting customer service and pricing tasks.
  • Demonstrated success in sales within the logistics industry.
  • Proficiency in CRM and TMS systems and other relevant tools.
  • Strong attention to detail and excellent organizational skills.
  • Ability to work independently and collaboratively within a team.
  • Solid understanding of freight forwarding and supply chain management.
  • Excellent communication skills, both written and verbal.
  • Fluency in English and Dutch.
  • A proactive and customer-focused mindset.
  • Commitment to maintaining professionalism and confidentiality.

#LI-SD2

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