Senior business travel consultant

2 weken geleden

Amsterdam, Noord-Holland, Nederland CWT Voltijd € 45.000 - € 75.000 per jaar


     Responsibilities:



      What do we offer?



       o Customer service responsibility dealing with international clients on a daily basis


o Booking all modes of transportation, including flights, hotels and ground transport, according to customer needs


o Efficient and meticulous customer service when customers modify their travel arrangements


o Providing 24/7 customer assistance in emergency situations


o Maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs


o Full use of Sabre, Galileo and Amadeus global reservation systems (GDS)



      o A stable work environment in an international company, the market leader in travel management


o Full-time employment contract


o An interesting and varied role with the use of foreign languages on a daily basis


o Benefit package\: Competitive salary, pension, 8% holidays allowance, ATV holidays a year


o A professional training course at the start of the employment and a personal development plan


o The possibility to develop and grow in a global corporation


Skills you should have:
  • Excellent command of English and Dutch
  • Additional languages such as
    Italian/German/French/Spanish/Polish are a plus
  • 3+ years of experience in business travel
    industry
  • GDS knowledge\: (preferably Galileo, Amadeus or
    Sabre)
  • Tourism or customer service background
  • Outstanding communication
    skills
  • Openness and willingness to work with a customers
    at any level
  • Full commitment and engagement whilst training and
    when the role commences
  • Motivated to learn as full training will be
    provided
  • Ability to handle multi-cultural sometimes
    multi-lingual clientele
  • Problem solver &
    results-driven
  • Influence and diplomacy
  • Proficiency in technology to research options and
    to complete process requirements
 

Please note this is a talent pool. We review
applications and interview candidates on a continuous basis. Following an
interview, successful candidates will be placed on a reserve list and recruited
as opportunities arise. Only those
candidates who are selected for the next stage in the selection process will be
contacted.

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