Principal Program Manager

In this role, you will act as the strategic and operational partner to the Connected Trip Product VP, shaping portfolio priorities and aligning senior leaders across travel verticals. You will orchestrate an integrated programme across functions to deliver end-to-end travel experiences and drive commercial growth at scale. You'll translate strategy into executable plans, manage governance, and ensure cross-functional readiness and impact. This is a high-visibility position combining executive influence with hands-on leadership in a mission-critical programme.

• Global Impact, Personal Relevance
• Hybrid working with flexible arrangements
• Up to 20 days per year abroad
• HQ Campus in Amsterdam with on-site meals
• Commuting allowance and bike reimbursement
• Discounts & Wallet credits, Genius level 3

• Align leadership around shared Connected Trip ambitions, goals and portfolio priorities
• Orchestrate a unified portfolio across verticals and functions; surface dependencies, capacity, trade-offs and decide where to accelerate or deprioritize
• Anticipate portfolio needs with a rolling release and launch view; surface readiness gaps and risks in time to act
• Co-lead executive governance; translate workstream data into decision-ready options and trade-offs
• Maintain programme-level commercial oversight; track business case, investment returns and risks
• Drive value from end-to-end journeys by ensuring adoption, customer experience and commercial impact beyond delivery
• Evolve the portfolio as evidence changes, sharpening priorities based on performance and market developments

• 15+ years of experience leading complex, cross-functional programmes or portfolios in large, matrixed organisations
• Ability to align senior leaders around a shared strategy and translate ambiguity into clear priorities and measurable outcomes
• Strong judgement in fast-moving environments with the ability to act on incomplete information and escalate risks
• Credibility and influence with VP-level leaders and senior stakeholders across product, technology and business functions
• Executive-level communication skills to create concise narratives linking strategy, progress and impact
• Strong customer and commercial judgement grounded in end-to-end experiences, adoption and value delivery
• Financial fluency across business cases, investments, budgets, P&L and value realisation
• Experience designing governance and leadership routines that create visibility and accountability

• executive presence
• clear storytelling
• stakeholder management
• portfolio management
• governance design
• risk assessment and escalation