Technical Field Support Representative
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Yacht, The Hague, South Holland, Netherlands
Hieronder staat alles wat u moet weten over wat deze vacature inhoudt, en wat er van sollicitanten wordt verwacht.
Overview
Siemens is looking for a Technical Field Support Representative to be a key link between our customers, partners, and our advanced HVAC equipment. In this role, you'll not only resolve technical issues but also identify new sales opportunities, helping to build a strong network of satisfied customers and ensure projects run smoothly. Your work will be dynamic and varied, combining hands-on technical support with in-depth analysis. You'll be a crucial point of contact for our customers and the sales team, providing essential support via phone and email.
What You'll Do- Provide expert technical support to customers and the sales team, handling inquiries by phone and email.
- Prepare accurate cost price calculations for new projects.
- Guide customers through the successful implementation of our systems and assist them with any challenges.
- Manage various systems, ensuring all information is entered accurately and efficiently.
- Take ownership of issues, proactively addressing and resolving them within our systems.
- An MBO 3/4 level of education in a technical field, preferably mechanical or electrical engineering.
- Demonstrable knowledge of HVAC, building technology, and/or climate control systems.
- Strong communication skills in Dutch, both written and spoken.
- The ability to work independently and under pressure, with a structured approach.
- A proactive, hands-on mindset with a commercial awareness that allows you to spot opportunities while solving problems.
- The ability to build relationships and expand your professional network.
- Proficiency in Dutch is essential
At Yacht, everything revolves around your development and a strong future. That's why you can count on the following employment benefits:
- A competitive salary that matches your experience and the value you bring.
- An attractive 13th month and 8.33% holiday allowance.
- A solid Pension Plus plan and 5% ADV days.
- A net compensation of €750 to set up your ideal home office.
- 25 days of vacation per year (based on a 40-hour workweek) plus allowances for travel, internet, and remote work. xgiwjmb
- A relocation allowance if you're coming from abroad.
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