Senior Technical Writer

6 maanden geleden

Leiden, Nederland ChannelEngine Voltijd

At ChannelEngine, our clients rely on clear, accurate, and practical guides to fully leverage our platform's capabilities, ensuring seamless integration and maximisation of their online sales channels. This is where our team of talented technical writers comes in They provide well-structured and easy-to-understand documentation, which is critical in helping customers optimise their e-commerce strategies. And right now, we’re looking for an additional Technical Writer to join the team If you have a passion for technology and a knack for simplifying complex concepts, we want to hear from you 


What will you do as a Senior Technical Writer?

As one of our Technical Writers, you’ll play an important role in how our customers, partners, and colleagues understand and use ChannelEngine’s many components. Collaboration is key as you’ll work closely with the Support, Product, and Tech Teams to gain a deep understanding of the platform and its documentation requirements ️ You’ll translate complex, technical information into clear, concise content that will be used for help articles, marketplace guides, and micro-copy for the ChannelEngine interface. You’ll also be able to flex your creativity and storytelling skills while crafting learning content and tutorials for our academy.

Alongside high-quality documentation that's tailored to the needs and level of understanding of the relevant internal and external audiences, you’ll be tasked with creating visuals such as infographics and diagrams to compliment your writing Expanding our knowledge base and helping to maintain our information architecture will be another key focus area as we aim to continuously improve the way we do things. You’ll also be providing guidance and mentorship to less experienced colleagues.



What makes you the ideal Senior Technical Writer?

  • Proven track record in creating and reviewing technical documentation such as, instruction manuals, white papers, data sheets, etc. for a software product,

  • Experience writing about some of the following topics: RESTful APIs, technical integrations, software deployments, documentation engineering (docs-as-code, localisation etc.),

  • Excellent writing skills in English (native or near-native),

  • A strong understanding of technical documentation practices, and familiarity with the application of modular documentation techniques,

  • Proactive, detail-oriented, and able to stick to deadlines,

  • Currently resident (and eligible to work) in the Netherlands, Ireland, or Berlin area.


Nice to have (but not essential)

  • Familiarity with content and learning management systems (CMS & LMS),

  • Experience in creating e-learning materials,

  • Experience within the e-commerce industry.


Please include a sample of your writing in your job application.


Why you’ll love working here

  • You’ll receive a thorough onboarding to get you familiar with ChannelEngine, our processes and tools, and your new colleagues. You’ll also have a buddy and a very supportive team to support you along the way

  • You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities

  • Work-life balance: we enable people to work in ways that suit their working style, which is why we offer flexible hours, hybrid-working, and the freedom to take workcations ️

  • Plenty of autonomy: we empower people to make independent decisions and take ownership of their work and projects

  • We have a continuous feedback culture to help you track your progress and facilitate your professional development

  • Our Diversity & Inclusion Committee ensures ChannelEngine remains an inclusive and diverse workplace, where we embrace our differences, share a common sense of belonging and everyone feels free to be themselves ⚧️

  • We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support

  • You’ll be granted equity benefits so that we can grow together


You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by a video meeting with two colleagues from the Learning Team, a short writing assignment, and finally a video meeting with the Team Lead. Our interview process tends to take +/-4 weeks to complete


  • Technical Documentation Expert

    2 weken geleden

    Leiden, Zuid-Holland, Nederland ChannelEngine Voltijd

    Job Title: Senior Technical WriterYou will be responsible for creating high-quality technical documentation for our clients, ensuring seamless integration with our platform.Key Responsibilities:Develop clear and concise documentationCollaborate with cross-functional teamsConduct research and analysisProduce visual aids and diagramsAbout Us: ChannelEngine is...

  • Senior Software Engineer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Kracht Recruitment Voltijd

    We are seeking a highly skilled Senior Software Engineer to join our team and contribute to the development of cutting-edge software solutions. The ideal candidate will have a strong background in software development and a passion for delivering high-quality results.This role will involve working closely with our team of experienced engineers to design,...

  • Senior Software Engineer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Swift Voltijd

    As a Senior Software Engineer on our High-Performance Computing team, you will be responsible for developing and maintaining complex software systems. Your technical expertise will enable us to deliver cutting-edge solutions to our clients. If you have a passion for software development and a strong background in technical leadership, we would like to hear...

  • Junior Technical

    3 maanden geleden

    Leiden, Nederland Swift Voltijd

    About the Role SWIFT provides a range of on-site business and technical/supporting infrastructure consultancy services across SWIFT's customer base. The Associate Financial Services Industry Consultant operates in a low to medium complex business and technical environment in a selected market supported by SWIFT In line with the Commercial...

  • Senior Mechanical Engineer

    3 weken geleden

    Leiden, Zuid-Holland, Nederland Bristol-Myers Squibb Voltijd

    Transforming Lives through ScienceAt Bristol-Myers Squibb, we're committed to pushing the boundaries of what's possible in the field of pharmaceuticals. As a Senior Mechanical Engineer, you'll play a critical role in ensuring the compliant operation of critical utilities and essential support utilities. Your expertise will be instrumental in supporting...

  • Cybersecurity Project Manager

    3 weken geleden

    Leiden, Zuid-Holland, Nederland Swift Voltijd

    About the RoleWe are seeking a highly skilled Cybersecurity Project Manager to join our Global Security unit at Swift. As a key member of our team, you will be responsible for overseeing the planning, execution, and delivery of complex cybersecurity projects.Key ResponsibilitiesCoordinate with cross-functional teams to define project goals, technical...

  • Senior Software Engineer: Creating Scalable Solutions

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Olympia Voltijd

    As a Senior Software Engineer, you will be responsible for designing and developing scalable solutions that meet the needs of our dynamic business environment. Your technical expertise and leadership skills will be essential in driving the success of our software development team.Key Responsibilities:Design and develop high-quality software solutions that...

  • Senior Software Engineer

    3 weken geleden

    Leiden, Zuid-Holland, Nederland WerkTalent Voltijd

    As a senior software engineer, you will work on developing full stack solutions using a range of technologies. This role is ideal for someone with experience in both frontend and backend development.Key ResponsibilitiesDesign and develop full stack applicationsWork closely with cross-functional teamsCollaborate on technical solutions

  • Senior Software Engineer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Aethon Voltijd

    We are seeking a skilled Senior Software Engineer to join our team and contribute to the development of our cloud-based software solutions. Your primary responsibility will be to design, develop, and maintain scalable and efficient cloud infrastructure.Key responsibilities include:Designing and implementing cloud-based software solutionsCollaborating with...

  • Senior Cybersecurity Project Director

    3 weken geleden

    Leiden, Zuid-Holland, Nederland Swift Voltijd

    About the RoleWe are seeking a highly skilled Cybersecurity Technical Project Manager to join our Global Security unit at Swift. This role will be responsible for supervising the planning, execution, and delivery of complex cybersecurity projects within our organization.ResponsibilitiesCoordinate with cross-functional teams to define project goals, technical...

  • Senior Biologics Development Manager

    4 weken geleden

    Leiden, Zuid-Holland, Nederland Johnson & Johnson Voltijd

    Job SummaryWe are seeking a highly experienced Principal Scientist to lead our Large Molecule Drug Substance team at Johnson & Johnson. As a key member of our Manufacturing Science and Technology (MSAT) organization, you will be responsible for providing strategic scientific leadership and technical expertise in all aspects of large molecule drug substance...

  • Senior Software Developer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland van nes + plaisier Voltijd

    Job Title: Senior Software Developer - Full StackWe are seeking a highly skilled and experienced Senior Software Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining complex software systems.Key Responsibilities:Design and develop software applications using JavaScript and...

  • Senior PHP Developer

    4 weken geleden

    Leiden, Zuid-Holland, Nederland HSD Campus Voltijd

    At HSD Campus, we're looking for a skilled Senior PHP Developer to join our team. As a Senior PHP Developer, you'll be responsible for designing, developing, and securing advanced web applications. You'll work on projects ranging from intricate systems for our high-end clients to our own powerful in-house platform Security Reporter.Key...

  • Senior Network Security Specialist

    4 weken geleden

    Leiden, Zuid-Holland, Nederland Swift Voltijd

    About the RoleWe are seeking a skilled Senior Network Security Specialist to join our team at Swift. As a key member of our Network Security Team, you will be responsible for ensuring the security and integrity of our cloud-based infrastructure.Key ResponsibilitiesDevelop and implement network security strategies to prevent and detect cyber...

  • Senior Software Engineer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Carriere Voltijd

    We are seeking a highly skilled Senior Software Engineer - Backend to join our team at {company}.The ideal candidate will have extensive experience in designing, developing, and maintaining large-scale backend systems.Responsibilities include:Designing and implementing efficient and scalable backend architecturesCollaborating with cross-functional teams to...

  • Senior Software Developer

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Swift Voltijd

    About the Role At SWIFT, we're the world's leading provider of secure financial messaging services. We're the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.Our unique approach is rooted in a...

  • Senior Scientist CMC

    4 weken geleden

    Leiden, Zuid-Holland, Nederland ProQR Therapeutics Voltijd

    Job Title: Senior Scientist CMCJob Summary:ProQR Therapeutics is a biotechnology company dedicated to developing life-changing RNA therapies. Our Chemistry, Manufacturing and Control (CMC) Department is seeking a highly motivated and experienced Senior Scientist to join our team in Leiden. The successful candidate will be responsible for managing all aspects...

  • Senior Mechanical Engineer

    4 weken geleden

    Leiden, Zuid-Holland, Nederland Bristol-Myers Squibb Voltijd

    Job SummaryAs a Senior Mechanical Engineer at Bristol Myers Squibb, you will be responsible for the compliant operation of critical utilities and essential support utilities. This includes supporting projects to improve the safety, efficiency, reliability, and compliance of these systems. You will oversee maintenance activities, coordinate system shutdowns,...

  • Senior Process Engineer

    4 weken geleden

    Leiden, Zuid-Holland, Nederland Galapagos Voltijd

    We are Galapagos, a dynamic growing Biotech company with offices across Europe and in the US, headquartered in Mechelen, Belgium.We're in the business of changing lives. In our quest to discover and develop life-improving medicines, we go where no one has ever gone before. In every challenge we face, we see new opportunities. We pioneer for patients. We need...

  • Senior Process Engineer

    3 weken geleden

    Leiden, Zuid-Holland, Nederland Galapagos Voltijd

    We are Galapagos, a dynamic growing Biotech company with offices across Europe and in the US, headquartered in Mechelen, Belgium.We're in the business of changing lives. In our quest to discover and develop life-improving medicines, we go where no one has ever gone before. In every challenge we face, we see new opportunities. We pioneer for patients. We need...