Customer service worker

1 maand geleden

Helmond, Nederland Tempo Team Voltijd

Do you get energized by helping people? Are you a good listener and do you work meticulously? Do you also enjoy performing administrative tasks? Then the job customer service is the job for you

You will receive a sallary from € 16,13 gross per hour.

What we offer
  • € 2.795,- Gross per month
  • Travel expense reimbursement
  • Varied role
  • Opportunity for a permanent contract
  • 32-40 hours a week
  • Experience = preferred, but not required
Who you are

You offer customers a listening ear and enthusiastically assist everyone as a customer service worker You are patient and approach problem-solving proactively. You actively engage with the customer and assist them where necessary.

And furthermore:

  • Do you speak English or Dutch fluently;
  •  Do you have absolutely no reservations;
  •  Do you enjoy working day shifts from 8:00 am to 5:00 pm;
  • Are you okay with being on call 4 or 5 times a year.
What will you do

As a customer service worker you are the face of the organization You assist customers by answering their questions or directing them to the appropriate individuals. You do this by maintaining a professional demeanor and providing customers with personal attention. This ensures a good relationship with every customer You are also responsible for a large part of the logistical administration. You don't need to know everything right away, everything will be taught to you

Your tasks include:

  • 40% customer service / 60% administration;
  • Providing optimal service to customers;
  • Maintaining customer contact via phone or email;
  • Providing information about orders, deliveries, products, and other uncertainties;
  • Following up on complaints;
  • Booking orders.
Where will you work

Everywhere you see them driving, those large Kuehne + Nagel trucks. That's no surprise. Kuehne + Nagel is one of the largest logistics companies in the world The company has over 79,000 employees at approximately 1,300 locations in more than 100 countries. Kuehne + Nagel not only takes good care of their customers but also their employees Higher salary, growth opportunities, chance of a permanent job, good atmosphere, and personal attention. That's what you want too, right?

You'll be working in a team of about 20 colleagues. Every Friday, a fun activity is organized. It could be a walk, enjoying something tasty together, or a special challenge #workfun

  • Travel allowance of €0.23 per kilometer;
  • International company;
  • Located in the industrial area of Helmond
  • Customer service
Job application

Is this the job you are looking for? Don't hesitate any longer and apply now Do you have any questions? Contact us

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

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