Specialist Solution Architect

Job Summary:

Red Hat’s Technical Sales team seeks a highly energized and self-motivated technical expert to reduce the time to value and optimize customer outcomes, enabling customer adoption of Red Hat products and technologies. Leveraging an engagement-based delivery model, you will work with customers adopting Red Hat Ansible Automation Platform. You will assist customers with integrating Red Hat products in their enterprise IT environments, supporting the migration of application workloads, and collaborating across functions to identify and overcome technical and organizational blockers to adoption. 

What You Will Do:

Executes and documents technical engagements, as defined by the Customer Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products.

Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices.

Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources. 

Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption.

Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes.

What You Will Bring:

Ability to lead and deliver consultative type customer-facing engagements

Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)

Significant technical experience in at least one major IT domain, such as

Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

Linux-based workloads

Continuous integration (CI) and continuous deployment (CD) pipeline

Network technologies like Cisco, Juniper, Checkpoint

Kubernetes and container-based deployments

Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM Cloud

Windows-based environment management

InfoSec / Security Operations

Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely

Demonstrable presentation and facilitation skills

Experience in defining and gathering goals, requirements, and defining outcomes, which can be used to drive work done and outcomes with customers

Willingness to travel within the region, visit customers and partners, attend conferences and other events

One or more of the following is a plus

Experience in scripting and coding (especially Python).

Any Red Hat certification

#LI-AM4

#LI-REMOTE

About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
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Equal Opportunity Policy (EEO)
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