Customer Service Engineer
7 maanden geleden
What you'll be doing:
As a CustomerService Engineer, you'll be responsible for maintaining complexmedical equipment in laboratories, including those in generalpractitioner practices and hospitals. Your role involves ensuringthat our clients receive the best possible service by promptlyaddressing any issues that arise. Together with your team, you'llhandle troubleshooting services, identifying the root cause ofproblems, resolving malfunctions, and restoring equipmentfunctionality as quickly as possible, either remotely or on-site.Your keen attention to detail and ability to draw insights fromavailable data will enable you to provide valuable guidance to ourclients on equipment usage and maintenance. Following thecompletion of tasks, you'll compile detailed reports anddocumentation of the work performed. Effective communication withclients is paramount, and you'll collaborate closely with your teamwhile adhering to strict safety standards to uphold the highestquality of care for patients.
Functie-eisenWhatwe're looking for:
- A degree inengineering or a related field
- Provenexperience in servicing and maintaining medical equipment,preferably in laboratory settings
- Stronganalytical and problem-solving skills
- Excellentcommunication skills, both verbal andwritten
- Ability to work well in a team andindependently
- Commitment to upholding safetystandards and delivering exceptional customerservice
- Good command of the Dutch and Englishlanguage in word and writing.
- In possession ofa driving license B
Theright candidate will be provided a challenging and varied positionin a professional, high-tech environment. An appropriate salarybased on your experience and education. Future prospects andexcellent benefits are evident. After a period of secondment andfunctioning properly, you can be contracted by our client. Goodsecondary conditions such as a minimum of 25 holidays and 8,33%holiday allowance. Courses to develop yourself professionally andpersonally via Trinamics Academy. Discount on your healthcare andreferral bonusses and fun activities. Certain pre-employmentscreening checks may be part of this vacancyprocedure.
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