Digital Marketeer

Position Summary

Are you going to enhance the shopping experience of our online customers in the Benelux? And as a digital marketeer, do you want to contribute to increasing market share for our largest division? Then come and join our ambitious and fast-growing Benelux team We look forward to meeting you

Role and Responsibilities

Your role

In the role of digital marketeer mobile, you will be responsible for campaign and promotional management, including merchandising activities, working in very close collaboration with the e-commerce product managers mobile. Your goal is to accelerate growth for the mobile product category, executing the sales and marketing plans of the mobile division product group in the market, within the strategy and guidelines of Samsung.

Your responsibilities

Your main responsibility as a digital marketeer (together with the e-commerce team) is driving the vision, development, and measurement of an exceptional shopping experience for Samsung.com in the Benelux.

Besides that, your responsibilities include the following:

Stakeholder management (30%)

Works and communicates efficiently with own team (your direct trade marketing colleagues, the e-commerce marketing specialist, the SEO specialist and manager), other departments (IMD sales & marketing division, corporate marketing (CRM/social/digital teams), logistics, legal, customer service, and finance), and in-house agencies.

E-store mobile sales & marketing campaigns (30%)

Manage and execute the mobile sales & marketing calendar: design, coordinate, and evaluate the mobile campaigns, including, for example, new product launches.

Work closely with paid media specialists, content marketeers, and product managers to optimize traffic and ensure campaigns and promotions are translated into communication for the different owned and paid marketing channels (including data analysis).

E-store mobile performance advertisement (30%)

Lead execution for the performance advertisement activities: cooperate with the paid media team and corporate marketing for the optimal digital media investments (search / shopping / affiliate). Evaluate the investments on a regular basis with the set KPI’s (ROAS).

These performance-based investments should be aligned with the mobile sales & marketing division campaigns. In addition, you are in charge of managing the performance budget within Samsung guidelines.

Customer journey optimization (10%)

Together with the product managers, you are the key driver to improve CVR%. Continuously working on campaign and promotion visibility, initiating small customer experience (CX) improvements and projects towards the CX specialist with the goal to enhance the customer shopping experience and satisfaction.

Own the end-to-end customer journey and drive this at every touchpoint, working closely with different teams in the organization, e.g., content, platform, and UX teams. From product positioning to frequently asked questions, optimize the customer journey from pre-sale to post-sale to ensure a flawless experience.

Your team

As a digital marketeer mobile, you’ll be joining the e-store team, part of the Samsung Benelux D2C department. With the presence of a lot of talent and expertise, we can make a difference. We do this by working closely together, challenging each other to achieve the best result, and, above all, having fun in what we do. Our team is determined to create the ultimate shopping experience at Samsung.com.

Skills and Qualifications

Your skills and qualifications

Our ideal digital marketeer recognizes themselves in the following profile:

You are a problem solver and work very accurately.

Adept in time- and project management (bring structure in the chaos).

Having a team spirit and being an individual contributor.

Analytical (your mindset and skills).

Resilient (be personally involved but don’t take things personally).

Striving for excellence (premium brand with premium work and output).

Innovative (we move fast and take big risks).

Passionate (we revel in what we do).

Collaborative (we recognize that we are all in this together).

Preferred qualifications

As a digital marketeer you have the following qualifications:

Minimum 3 years’ experience in a similar position within an e-commerce/D2C environment

Bachelor’s degree

You have a good command of the Dutch & English language

You are very strong in stakeholder management

You fit our Samsung DNA: flexible, no 9-5 worker / dynamic

What’s in it for you?

Competitive compensation & benefits package to reward you for your work in supporting our company to grow.

Joining an international company with a Benelux family culture #OneSamsung

Several development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills training, etc.) #DoWhatYouCan’t.

Internal mobility opportunities to advance your career (you are in a sales role, and have an interest in marketing? We support you to establish that transfer successfully)

Health & Wellbeing program (we have our own fitness facilities on-site in The Netherlands and Belgium and organize online and offline health initiatives because we care about your well-being).

About us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

Human experiences (We put people first, at the center of everything we do).

Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).

Rebellious Optimism (We challenge ourselves and the status quo to change the world).

Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).

Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good).

Are you the digital marketeer we are looking for? If so, apply immediately and start your application process by clicking the apply button below. Let’s kick-start your career

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