Guest Laundry Attendant

3 weken geleden

Utrecht, Nederland Conservatorium Hotel Voltijd

Algemene informatie

The Conservatorium hotel in Amsterdam is looking for a Guest Laundry Attendant to join our team and take ownership over this new role Do you have the proper experience and elegance to provide personalised service to our luxury guests?
 
What can you expect?

A competitive salary and appropriate employment conditions, travel allowance based on your commute and a uniform that is cared for at work; Amsterdam F&B Discount Card – 50% discount in restaurants at other high-end hotels in Amsterdam; Discounted Health Insurance – get reduced rates on our collective health; Company Fitness – discounted rates on sport subscription with ‘BedrijfsFitness Nederland’; Weekly Colleague Workout – hosted by our personal trainers; In-house Experiences – once-a-year complimentary stay in our hotels to both truly enjoy and learn about our guest experience; Discounted rates on the properties of The Set Collection – Amsterdam, Paris, London and Israel.

What are you going to do?
As our new colleague, the majority of your attention will be focused on guest laundry, uniform fittings and adjustments. You handle all guest and colleague laundry requests by either in-house treatment or in cooperation with our external partner. Proper communication with our guests is key and you make an effort to communicate to them according to our service standards.
On incidental basis, you will be asked to provide laundry and seamstress services to our hotel guests. This involves packing and unpacking of guest luggage, ironing/steaming guest clothing, sewing or clothing repairs and other services related to the wardrobe of our guests.

In this role you will know the entire hotel team by face and name; and you enjoy resolving their uniform queries. The majority of your shifts will start around 14:30 and finish around 18:30, however when our guests request your services your schedule can change. You will work together with our Seamstress and report to the Uniform Room Supervisor and Executive Housekeeper.

What will your 5-star luxury working environment look like?
Housekeeping in this hotel is different from other hotels and you are part of the largest team on property. With fellow passionate colleagues, you keep the hotel in pristine condition and deliver the highest level of service in Amsterdam.

The Conservatorium hotel is a 5 star luxury hotel in Amsterdam and has been selected as one of the best 25 luxury hotels of Europe over the past five years. We are one of the four founding members of The Set Collection. A carefully curated luxury hotel collection, comprising of some of the world’s most exceptional, likeminded, independent hotels and resorts worldwide.

Who are you?
Our new colleague is a detail-orientated and reliable colleague, who enjoys working in a multi-cultured group of housekeeping professionals. This role requires you to work independently and have a proactive approach to ensure all tasks and enquiries are handled and communicated on time. Furthermore, you have:

At least 1-year of uniform room, seamstress or guest laundry experience; Service-minded approach and ability to deliver 5 star service; Ability to work under pressure and manage time efficiently; Excellent verbal communications skills in English; Flexibility to work a variety of shifts (mornings, evenings and weekends); Interest to develop your skills to include luggage service, laundry services and other operating equipment.

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