Technical Support Engineer
5 maanden geleden
Vacature Technical Support Engineer
Wij zijn Colubris Cleantech. Een organisatie met meer dan 40 jaar ervaring in milieutechnieken. Wij bieden een compleet assortiment producten en processen aan voor het zuiveren van industrieel afvalwater, scheidingstechnieken voor vaste afvalstromen en diverse bioresource oplossingen. Technieken die bijdragen aan een duurzame wereld. Wij werken met ca 100 medewerkers aan een circulaire economie. Onze oproep aan de wereld luidt dan ook: ’Let’s close the loop together’.
De organisatie is actief over de gehele wereld, waarbij de hoofdlocatie gevestigd is in Winterswijk. De bedrijfscultuur is no-nonsense. Bij ons heerst een positieve werkcultuur, waarin teamwork en open communicatie centraal staan. Jouw mening en initiatief wordt gewaardeerd.
Binnen onze organisatie zijn wij op zoek naar een Technical Support Engineer, werkzaam vanuit de afdeling Serivce, waarbij het adviseren en ondersteunen van klanten en collega’s, het doel is.
Functie-inhoud
Het telefonisch oplossen van problemen en storingen aan geleverde installaties of machines; Het offreren en opvolgen van binnenkomende (offerte)aanvragen; Het beheren van servicecontracten en serviceprojecten; Het registreren en analyseren van servicemeldingen van klanten; Het bieden van on-site ondersteuning bij klanten voor het oplossen van problemen en storingen; Het adviseren van de klant over onderhoud, verbetering of vervanging van de installatie of machine; Incidenteel en indien gewenst uitvoeren van tests, inregelen van veldcomponenten; Incidenteel en indien gewenst het uitvoeren van proces- en storingsanalyse; Incidenteel en indien gewenst het uitvoeren van Site Acceptance Tests (SAT) en het instrueren en trainen van klanten.
Wat verwachten we van je?
MBO + werk- en denkniveau verkregen door opleiding en ervaring; Opleiding Mechatronica of vergelijkbaar (bijv. Werktuigbouw of Elektrotechniek); Kennis van en ervaring met betreffende product- en procestechniek (waterzuivering, recycling); Kennis van en ervaring met betreffende besturings- en elektrotechniek; PLC besturing en programmering; Lezen en toepassen van tekeningen, flowschema's, elektrische schema's en specificaties; In bezit van VCA VOL certificaat (of bereid deze te behalen); Beheersing van MS Office applicaties; Relevante kennis van integrale ERP systemen, bij voorkeur Trimergo; Mondelinge en schriftelijke beheersing van minimaal de Engelse taal, Duits is een pré; Klant- en resultaatgericht, integer, betrokken.
Wat bieden wij?
Een afwisselende en uitdagende functie met toekomstperspectief en veel eigen inbreng. Goede primaire en secundaire arbeidsvoorwaarden waaronder 25 vakantie en 13 ADV dagen. Daarnaast beschikken wij over onze eigen Academy en diverse opleidingen welke wij aanbieden en welke wij stimuleren en worden er regelmatig fijne en vele gezellige personeelsbijeenkomsten georganiseerd door zowel onze actieve personeelsvereniging als Colubris zelf.
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