Dutch Speaking Customer Support Representative from Greece

2 maanden geleden

Zaandam, Nederland Patrique Mercier Recruitment Voltijd

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support Representative, based in Greece, with 2 months of paid hotel accommodation included If you’re looking for a rewarding role in customer service while enjoying the beautiful surroundings of Greece, this is the perfect opportunity for you.

In this role, you will engage primarily with Dutch-speaking customers, helping them with their inquiries and providing effective solutions to ensure a seamless experience. Not only will you develop your professional skills, but you will also immerse yourself in a vibrant culture.

We are searching for motivated individuals who are passionate about helping others and are ready for an adventure. If this sounds like you, we want to hear from you


Responsibilities
  • Act as the main point of contact for Dutch-speaking customers via multiple communication channels, including phone, email, and chat.
  • Provide accurate information about the company’s products and services while addressing customer inquiries and resolving issues promptly.
  • Ensure high levels of customer satisfaction by delivering friendly and professional service.
  • Accurately document customer interactions and feedback in the company system.
  • Collaborate with team members to improve service quality and overall customer experience.
  • Stay updated on company offerings and policies to assist customers effectively.
  • Follow established guidelines to ensure compliance and quality in service delivery.

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Prior experience in customer support is preferred but not mandatory
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities with a customer-oriented mindset
  • Ability to work independently and efficiently
  • Familiarity with customer service software and systems is a plus
  • Reliable internet connection and a suitable working environment
  • A positive, adaptable attitude with a desire to learn and grow
  • Willingness to relocate to Greece for the duration of the contract

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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