Servicedesk Employee

Servicedesk Employee

Vacancy: Servicedesk Employee who is ‘equipped for impact’

Do you want to be part of a globally operating team of innovators? Do you also think bigger than big? And, do you have what it takes to make an impact? Then we might be looking for you. Find out more about our vacancy for a Servicedesk Employee.

About our organisation

We are Huisman. We develop step changing technical solutions and translate these into the design and construction of the largest onshore and offshore installations. For decades, we have been working all over the world for offshore wind, geothermal, oil & gas, leisure and civil industries.

With our passionate workforce and worldwide production, service & sales facilities we are equipped for impact in these times of energy transition.

Bring your passion for innovation to life in an environment that breathes agile and embraces scrum, as we add value to our business using cloud technologies. 

Arne van Vuuren - Manager IT Operations

About the position of Servicedesk Employee

What to expect of the Servicedesk Employee position within Huisman? 

As a Servicedesk Employee you are a Single-Point-Of-Contact for end-users. You provide 1st line (technical) support to end-users. And you ensure adequate response to all requests. As a result, you ensure that incident management process KPI are met according to SLA and user satisfaction

Personal development and education opportunities are part of the deal. We would also like to point out the other advantages of working at Huisman, such as the opportunity to contribute to groundbreaking innovations, an excellent employment conditions package and regular drinks in our own bar.

What do we expect of you?

User support and management Incident Management Service Delivery Component integration IT Change management Communication and Knowledge Sharing Quality Orientation (Attention to Detail) Teamwork Security

Wondering if you are 'equipped for impact'?

You are:

responsible; someone who shows ownership; service minded; solution-oriented; proactive; very accurate; strong focussed on quality; process minded; flexible; able to work under pressure.

You have:

Secondary vocational IT diploma of higher; > 5 years experience in a similar position; MD-102 Microsoft certificate is a plus; a certificate PSM is a plus; an Agile SCRUM mindset; ITIL Foundation; CompTIA Security+; CompTIA A+; CompTIA IT Fundamentals; Microsoft Office Certified; Microsoft Operating System Certified; Azure fundamentals; Microsoft 365 fundamentals; Office 365 Modern desktop admin.

Some practical things we need you to have:

An EU passport/valid work permit for The Netherlands; A good command of the English language verbally and in writing.

More about Huisman

We design and produce in-house and deliver our turn-key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. Examples? Consider myHuisman©, our digital portal for equipment owners. So, if you join Huisman make sure you are equipped for impact. In other words, surprise us, our clients and… yourself

What do we have to offer?

An excellent benefits package tailored to your experience and education level; An international work environment; Various growth and development opportunities; Open, informal, no-nonsense culture with short communication lines.

Does this sound like you?

Apply online for the position of Servicedesk Employee by using the application form at the bottom of this page. We are curious to see what kind of impact you will make.

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